Is having server problems lately? Really slow at times = frustration.

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asked in Auditions by JanAnderson (150 points)

1 Answer

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Hi Jan,

The server has been experiencing some intermittent latency and as a result members may occasionally have difficulty accessing the site.

Our CEO David Ciccarelli is personally overseeing this issue to determine its cause with the goal of permanently resolving it as soon as possible.

The problem seems most common in the late afternoon (E.S.T). If at all possible, I would recommend trying to access the site earlier in the day.

We sincerely apologize for any interruption this has caused any of our valued members. At the time of writing this response, our servers are currently operating well.

Customer Care Specialist
answered by Support (19,310 points)
Thank you for the explanation, Lin.