What's a fair price to charge for call backs to re-do something the client changed?

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asked in Business by PatDooris (170 points)
edited by Support

1 Answer

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A revision, when pertaining to voice-overs, is an alteration made to an existing recording, whether it be slight or significant.

Usually, ongoing revisions are made to recordings that are meant for long-term use, such as telephone systems, but revisions can also be made to ensure customer satisfaction when recording commercials or work that will not need revision in the future.

The request for changes or revisions is inevitable when you are working with organizations for long periods of time, particularly if you have recorded their telephone system.

On the Vox Daily blog, this question was asked a few years back.  Here are some thoughts:

"Any extra changes to the script, (such as revisions) can lead to additional charges."

"A revision is nothing more or less than a fresh piece of copy to be given life via voice talent. Yes, there is a charge for revisions and we usually do it on an hourly rate or fraction thereof.  For long-term customers, and where appropriate, we will provide consideration."

"It depends on each situation. My clients know that I will cut their approved script to the satisfaction of the agency and/or client. If a revision is requested after the job is finished and time has passed, they are aware that a fee for a revision is expected. If this is a long-term client and you wish to do revisions for a reduced rate or throw in an update due to your relationship, that's just good business. However, my clients expect to pay for any updates and I charge a reasonable fee. You certainly do not want to teach a *new* client that revisions are no big deal and bring'em on. You're then looking for trouble. Train your clients well and under-promise and over-deliver always."

Read more on the subject of charging for edits, revisions and re-dos here:

http://blogs.voices.com/voxdaily/2006/06/do_you_charge_for_revisions.html
answered by Support (11,980 points)