Instructions

Job Description

Main Greeting
“Thank you for calling Red Carpet PC and Red Carpet Host. If you know your party’s extension you may dial it at anytime. For technology consulting, computer support, and web hosting information please press 1. For 24 hour technical support and immediate on-site service in Denver please press 2. For billing inquires please press 3. For all other inquiries please press 0 or stay on the line to speak with a representative.”

Voicemail For Operator Extension
“You’ve reached the general mailbox for Red Carpet PC and Red Carpet Host. Our sales representatives are available Monday through Friday from 9am to 7pm Mountain Standard Time. Web hosting support and on-site technology support in Denver is available 24 hours a day. Please leave a message and a representative will return your call shortly.”

Voicemail For Sales Extension
“You’ve reached the general sales mailbox for Red Carpet PC and Red Carpet Host. Our sales representatives are available from 9am to 7pm Mountain Standard time Monday through Friday. Please leave a message and a sales representative will return your call as soon as possible.”

Voicemail For Support Extension
“You’ve reached the technical support mailbox for Red Carpet PC and Red Carpet Host. Our support representatives are available 24 hours a day, seven days a week. For immediate service please leave a voicemail and a technician will be paged instantly and your call will be returned right away.

Voicemail For Billing Extension
“You’ve reached the general billing mailbox for Red Carpet PC and Red Carpet Host. Billing representatives are available from 9am to 7pm Mountain Standard time Monday through Friday. Please leave a message and a billing representative will return your call as soon as possible.”

Voicemail For David Feinberg Extension
“You’ve reached the voicemail box of David Feinberg (pronounced Fine-berg). Please leave a message and your call will be returned as soon as possible.”

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Note from IV: Pleases include your telephone demo and quote for this complete script from Red Carpet PC.