Rapper / Radio Personality / Pro Wrestler /
English (North American), English, Tagalog
US West Coast (California, Portland)
Middle Aged (35-54), Senior (55+), Teen (13-17), Young Adult (18-35)
Animation, Business, Documentaries, Educational, Internet Video, Movie Trailers, Podcasting, Radio, Telephone, Television, Videogames
# gives expert advice for customer service, training and quality concerns to existing and
start up call centers from 2004 - present
# Multi-Cultural Diversity Fusion
# Employee Relations and Corporate Communication
# Customer Retention and Continuous process improvement
# ICONS Consultantcy
# Consultant for Philippine Retirement Agency
# Hosting (Company Functions and Events)
# FM Radio DJ
# AM Radio DJ / DZRJ 810AM
Education – Certifications/Seminars
1990–1994 B.S. Fine Arts Allan Hancock College Santa Maria, CA
Cyber City International School Call Center Training Course
Cyber City International School Basic Teaching Strategies
Vartec Telecom Customer Service Training Seminar
Conducted American Acculturation Seminar for Department of Trade and Industries
(DTI) Luzon Representatives for Call Center Education 2005
Conducted Customized American Acculturation and Language Neutralization
Seminar for TwentyPlus Incorporated’s Subtititling Specialists and Analyst Team 2005
Samson Studio USB microphone
Computer & Software
HP Compaq Presario
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