Palm Springs, Florida, US
Not sure I understand this question and will be needing assistance to complete the profile. This is my first step toward looking into a career doing voice overs.
English, English (North American)
North American, US South (Deep South, Dixie, Delta)
Business, Internet Video, Radio, Telephone
Have worked in call centers selling various services such as: Lasik Surgery, Travel Destinations, Debt Settlement, Credit Counseling, and Loan Modifications. I’ve also sold both new and used vehicles over the phone, expanding a local Chevrolet dealership’s Corvette business by utilizing the power of the internet and selling by phone, which was unheard of at the time.
I successfully earned people’s trust through phone conversations. They were comfortable in providing confidential information over the phone. Corvette customers were comfortable with wire transferring $50,000 plus into our account, before ever seeing their car. Often customers would fly in from other parts of the country to meet us and take delivery of their vehicle. They still do. I’m currently working in the Out of State department for a local dealer. I’ve also been able to effectively help people, who are not necessarily computer savvy, navigate their way through areas of our website.
I’ve also been able to calm frustrated and angry customers through telephone communications. I’ve had colleagues, when asking me to talk to an irate customer, say things like “customers love you, Sharon”.
Having been in sales for most of my life, the majority of contact and conversations I’ve had with customers over the past seventeen years has been on the phone.
I ran across an article about the voice-over industry and have thought about it for a while. I did some research on it, particularly looking into voices.com and decided to look into it.
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This talent has not uploaded any demos yet.