I'm no Morgan freeman, but im told I have a clear voice and can speak without issue.Read More
We'll make millions together! We hope.Read More
I'm the guy you hire, mold and make into the perfect employee. Forget trying to reshape those experienced fella's when you have the perfect applicant right here!
My parents- These guys love me.Read More
Customer Service / Management / Technician
Summary of Qualifications
h Single Handedly hired 100 people by myself and set an entire store up in only a Week
h While working in the Cable industry on a regular basis I pursued education from Jones NCTI and
SCTE achieving several Certifications
Top Sales Person
Working for mediacom i was the Top sales person in the region for a solid year with a total of over 250 sales.
Family man Looking for Long Career to retire from.
Im 25 years old and its high time i find a job i love and can retire from, I have a wife and two beautiful girls that depend on me and im looking for a stable job that will take care of me just as much as i will take care of it! I've worked outdoors in the elements and unsupervised nearly all of my career. I'm looking for a job with a team to work with and less heat and snow to be in!
Suddenlink, Purcell Oklahoma
BBT1, Technician, 2011 - 2012
Installing, servicing, and repairing cable. Driving work vehicles to jobs, working unsupervised to complete work orders. Climbing ladders to repair, replace, or troubleshoot line issues. Using equipment to trace and locate cable (Website hidden) tools to bury lines, wall fish, and/or install
cable and/or outlets. Following OSHA regulations to keep a safe work environment. Maintence work on equipment to fix channel/signal (Website hidden)g with customers in person and through the phone to help them understand their equipment and fix their technical issues. Disconnecting customers when needed, collecting unused equipment, and collecting payments.
Galaxy 1 Marketing, Bettendorf Iowa
Installer, 2011 - 2011
Plans installations by evaluating location; locating line of sight; laying-out equipment and wiring plans connectivity (Website hidden)ishes satellite system by installing dish; running and pulling cable; programming and calibrating equipment; adhering to codes, regulations, and standards. Verifies
system by testing equipment and connections; identifying and correcting (Website hidden)te the customer's set top boxes. Insures system signal meets minimum requirements. Observes picture on television screen to evaluate reception. Communicates with dispatch department to update job status within assigned timeframes. Arrives to all staff meetings on time. Arrives to first job by 8:00 am unless instructed (Website hidden)ble to pick up additional work or assist other technicians as needed on scheduled work (Website hidden)es paperwork (Original paperwork into office and uploaded into Dishconnect) to document installation, service, and repairs. Retrieves and returns all RA'd (receivers, remotes, and LNBF's) equipment as required per work (Website hidden)s service by listening to customer's description of the problems; diagnosing, troubleshooting, and repairing problems by replacing and/or upgrading components. Communicate with customers and ensure that the customer thoroughly understands how to work the system.
Schwans, Orian IL
Route Sales Representative, 2010 - 2011
Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business daily. Completes all assigned route and building days according to schedule determined by manager. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Follows guidelines of Good Sales Practices, including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor. Informs customers of new products and special (Website hidden) duties consistent with sales and route positions.
Mediacom, Moline IL
Technician/Installer, 2007 - 2010
Primarily focused on front line customer contact. Perform and learn a variety of duties pertaining to cable television installation in customer's homes, from the tap to the television set. In addition to handling changes of service, additional outlet installation, disconnection of service, payment collection and any special requests customers may have in regard to installation. Basic troubleshooting from the tap to the customer premises equipment may also be (Website hidden)te additional company revenue through effective sales techniques and by offering information about product options , sales campaigns and promotions. Makes customer drop installations (exterior and interior) complete from tap to
antenna terminals on customer equipment in both single and multiple unit dwellings, including pre- wired units. Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converts; performs upgrades and downgrades of service. Analyzes picture quality and judges acceptability of picture delivered following installation of cable service. Manipulates connectors, fasteners and wire and uses hand tools. Uses customary CATV hand and power tools in performance of job duties. Completes appropriate paperwork functions as prescribed by system management. Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices. Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces. Properly uses, stores and maintains a VOM or DMM to check for "open" or "short" on line as well as AC and DC voltages. Reads general drop system layouts from blueprints. Inform customers of FCC Rules and Company policies as they pertain to customers. Drives Company vehicles in performance of job duties; uses bucket truck. Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.
Dollar General, Davenport IA
Manager, 2005 - 2007
Assisting in recruiting and staffing a store team.
Assisting with store merchandising by staging, stocking and placing merchandise in storage. Providing customer service leadership
Participating in store opening and closing activities
Completing all paperwork and documentation according to guidelines and deadlines.
Managing the store in store manager's absence
Ensuring proper cash handling and register procedures, key control and company security practices.
H.S. Diploma, 2004
Lexington High, Lexington Oklahoma
h Good working Alone and staying on task, Work well with other people, Able to multi task and very social.
Five Rivers Chapter, 2010 - 2012
Society of Cable Telecommunications Engineers, Bloomington IL
Seminars and information to achieve a further understanding of the SCTE curriculum.
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