I worked for AIB as a supervisor in the Switchroom in Head office for 20 years and I trained our staff in the professional handling of phone calls.
Then I was chosen to record the IVR message when AIB were implementing this option for their phones.
Irish Eastern (Leinster, Dublin)
I was selected to record the IVR message for AIB Group a number of years ago and I am currently on the phone number (Phone hidden) which gives a number of IVR options.
I am a UCD Graduate and I have also undertaken a lot of other studies over the years.
I have been told many times that I have a very welcoming and professional message recorded on our phone number when I worked with AIB - this recording is still current on (Phone hidden).
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