Gail L Chaffee started her voice career "accidentally" over 2 decades ago in her job as a trainer for a large Seattle Retailer known for their great customer service. She was asked to record an outgoing phone message for their .com customers and as they say, "the rest is history!" She's gone on to record most of the company’s 1-800 customer greetings and phone prompts, sales advertisements, etc., which were heard by tens of thousands of customers. Gail was also the voice on multiple internal recordings for 50,000 + employees. Co-workers and the IT group called her the voice of the company. She enjoys IVRs (Internal Voice Recordings) and messaging as they highlight her abilities to be articulate, warm and trustworthy when callers reach out to a company. She still records for that same company today although she no longer works there.
In addition to IVRs, Gail enjoys narrating audiobooks, documentaries, e-Learns, PowerPoint presentations, etc. She especially enjoys non-fiction narrations as she feels they are a good match for her voice and she continues to learn a lot about different subjects! She is described by clients as having a voice/style that is heartfelt, informative, authentic, compassionate, engaging, conversational, compelling, motivational and genuine.
Gail was a proud 4-time recipient of the coveted Nordstrom All- Star award, which recognizes employees who provide great customer service by being kind, professional, following through on commitments, building relationships with others, etc. These skills have translated well to working with her Voice clients as she always strives for professionalism in her communication and voice products.
Voice & Edits
Understand submission requirements for ACX
No additional charge for reasonable edits and updates for script changes
Usually a quick turnaround!
Narration and production of 30+ audiobooks meeting ACX submission standards.
Narrations for videos, e-learns,meditations, etc. as both a freelancer and in previous roles as an e-learn content developer and instructional designer.
100+ IVRs for large Seattle retailer over 17+ years. Freelance telephone messaging nationwide.
United States Treasury Department/Mint
Totem Learning LTD UK
AV Nation - Podcasts
Seattle Voice Academy
Such A Voice!
Psychology degree from University of Hawaii which included a year studying on a Rotary scholarship in New Zealand (fun)!
Reviews 4.9View All (10)
Fast Turnaround Time
1 person said Gail provided files faster than they expected.
1 person said Gail communicated clearly and quickly.
Whats your contact info if they ask for any tweaks?
Gail did a great job and communicated well through the process. Would highly recommend
Female Voice-Over Talent Needed For Softball Coaching Ad.Bryan Yook (South Korea)
Perfect. Very professional. Quality VO
I need 1 minute script recordedEnacache Tiberiu Stefan Pandoram Works (Romania)
Great work, will be hiring soon
Looking for English USA Voice TalentAnna Dorocinska Turner Media (Poland)
Great work and super fast delivery! I will definitely work with Gail again!
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