Pasig, Metropolitan Manila, PH
I am a quiet, friendly, responsible, and work-devoted person. Building a team spirit through maintaining good relationships with each team member, being accepting of their contributions, and promoting harmony and cooperation is one of my best assets that I can contribute to your company. I valued the efforts of others and appreciate their encouragement. I am the type of person who always strives to ensure that people are happy with the service I provided. My failures inspired and taught me a profound lesson.Read More
I used to work as an office clerk. We collect, count, and disburse money, do basic bookkeeping, and completing bank transactions. We operate machines such as photocopiers, scanners, facsimile machines, voice mail systems, and personal computers. We also compile, copy, sort, and file records of the office activities.
Also as a call center agent. We analyze records that came from background investigations. We conducted online data research and provided it to the clients. We do education and employment verification. I found this job exciting because we need to search for company and school identities on the web and using the Secretary of State site to see business information. We were doing education, employment, and professional reference background check for specific individuals. Searching companies and school entities, looking for records and speaking with authorized and reliable sources in order to complete the verifications. We handled inbound, outbound, and chat to answer inquiries and concerns of the customers. We make independent decisions to resolve the issues with strong problem solving and negotiation skills. Also, we actively seek out opportunities for self-improvement, keeping up with new product pieces of training and process knowledge. I used to be one of the mentors when team leaders and supervisors are not around.
I am an undergrad student of Bachelor in Science Major in Psychology. I also took a Food and Beverages short course and able to get 5 years license. I have also Certifications for Norwegian Language class and Microsoft Excel and Digital Literacy.Read More
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