A stack of four brightly coloured files being unzippedFrom feedback we’ve received, there are still many people who are unable to open .docx files… while older software may be the issue, did you know that there are tools that you can use online that will do the job for free?

Voice talent member Dale Wilson sent in a tip for how you can open .docx and .rtf files, among others, using Open Office.
Find out more about this solution in today’s VOX Daily.

Downloading Scripts

When clients post jobs at Voices.com, they are able to upload their scripts in a variety of formats used for word processing. Some of these file formats are newer and therefore are incompatible with older versions of MS Word.

Although we have a solution for this in our FAQs and also one posted to the blog here, it’s never a bad idea to make more resources available from time to time to help out.
Dave Wilson suggests that opening file formats such as .docx or .rtf can be easy if you know which tools to use.

Enter Open Office!

The solution Dale presented is a free download called “Open Office.”
To download it, simply go to: http://download.openoffice.org/
Just save the file you want to open to your desktop and then click on “open with” and select Open Office. Be sure to check the box marked “always use this to open these types of programs” and in the future you can just open them from the Voices.com “reply” page.

How Else Do You Work Around Opening File Formats?

If you’ve found a tool you like to use to open files, be sure to comment with the tool you are using and also why you like it.
Best wishes,

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Stephanie Ciccarelli is the Co-Founder and Chief Brand Officer of Voices.com. Classically trained in voice, piano, violin and musical theatre, as well as a respected mentor and industry speaker, Stephanie graduated with a Bachelor of Musical Arts from the Don Wright Faculty of Music at the University of Western Ontario. Possessing a great love for imparting knowledge and empowering others, her podcast Sound Stories serves an audience that wants to achieve excellence in storytelling. Stephanie is found on the PROFIT Magazine W100 list three times (2013, 2015 and 2016), a ranking of Canada's top female entrepreneurs, and is the author of Voice Acting for Dummies®.


  1. For MS OS users, there’s a free download available on MS web page that will make opening .docx files possible. I couldn’t open these files at all until I downloaded the MS program.

  2. Agreed. OpenOffice opens docx just fine. Also has ‘create PDF’ button in the toolbar, for making any script/file compatible with ebook readers that open pdfs.

  3. Sometimes text appears OK on-screen but the material will neither save nor print, or it fragments when you try. A quick get-round in Mac is Preview-File-Take screenshot-From selection. On a pc, ctrl – Printscreen, then paste into (eg) Word. What you get is more or less a photograph, and on either system, you can crop/magnify the text.

  4. I received the tip from you guys as well,when I couldn’t open the files, that IE has problems with opening docx files. So I switched to Google Chrome and it’s fine now!

  5. Like Derek, I use Firefox when working on Voices.com. Firefox will launch MSWord in-line to view the document. Occasionally, the file extension will be mislabeled as a .zip or plain vanilla .doc, in which case you can save to your Desktop, right click the file, select Rename and change the extention to .docx and double click to open. Sometimes Excel .xls files will need to be renamed to .xlsx to open and render correctly, also.

  6. Stefania,
    Your suggestion to use Google Chrome was RIGHT ON for me. I had even purchased Microsoft’s Office 2010 which was supposed to open anything…..well it doesn’t. It only opened about 10% of the .docx files. That is when I went to Safari which left a LOT to be desired but at least I was able to read the files.
    NOW……Google Chrome does EVERYTHING…..I can’t thank you enough!
    Carol Meier

  7. I recently ran into a .pages file, which was created from a Mac-based word processor. You can open this file in Windows as an archive using winZip or a similar tool. Embedded within the zipped file structure will be a PDF that contains the actual text.


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