No spam signWhat do you do when spam becomes a problem?

This passed week, we have experienced an unprecedented amount of spam and we’d now like to address this publicly for the sake of our members.
To learn more, read on.


Over the last week, members have shared their concerns with us about being solicited through the website’s internal messaging system by a company inviting them to join a social network for voice talent.
After a couple of days, the emails stopped which was a welcome relief, giving us the impression that it was over, however, it appears they are back at it.

To be absolutely clear, this company is in no way affiliated with and we are very sorry for any inconvenience this may have caused you.
Please be assured that these spammers do not have access to your account information or contact information unless you have provided them with it yourself. Since they are using the internal messaging system at, they cannot view your email address.

What We’ve Done To Date

๏ Emailed the offending spammers requesting them to stop
๏ Suspended their accounts
๏ Deleted offending accounts and banned email addresses
๏ Telephoned their offices in Sao Paulo, Brazil to no avail
๏ Been answering concerns on a one-on-one basis by email, phone and live chat

Within hours of the first registration and spamming activity, I sent a personal email requesting that they stop and informed them that their account was suspended until they could provide evidence that they were not trying to mine our customer base. This email went unanswered.

David also emailed and phoned. Both of his attempts to communicate went unanswered.
In response to our efforts to deter these people, they’ve continued to create more accounts with different email addresses and usernames to bypass the system. We’ve tried nearly everything save showing up at their office is Sao Paulo, Brazil and speaking with them in person.

What Can You Do?

Our advice to you is to ignore any messages you may receive that invite you to join the social network.
If you have joined this site under the impression that it was being operated by, I recommend that you delete your account at that social networking site as we are in no way affiliated with that organization. I have already heard from some members who have done just that and removed their profiles from the voice talent social networking site.

Thank You For Your Support

I wish to thank all of you who have emailed or called with your concerns. Your kind words and patience during this ordeal have been greatly appreciated. We care about our members and take these things very seriously. I trust that our efforts will bear fruit, and God willing, these activities will cease.
Best wishes,
© Popova

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Stephanie Ciccarelli is the Co-Founder and Chief Brand Officer of Classically trained in voice, piano, violin and musical theatre, as well as a respected mentor and industry speaker, Stephanie graduated with a Bachelor of Musical Arts from the Don Wright Faculty of Music at the University of Western Ontario. Possessing a great love for imparting knowledge and empowering others, her podcast Sound Stories serves an audience that wants to achieve excellence in storytelling. Stephanie is found on the PROFIT Magazine W100 list three times (2013, 2015 and 2016), a ranking of Canada's top female entrepreneurs, and is the author of Voice Acting for Dummies®.


  1. Hi Stephanie,
    I signed up to this one on autopilot, like a few others. I’ve removed my profile now, though. It’s things like this that send out the wrong message about business on the internet. While all of us are trying to establish ourselves in a professional and ethical fashion, unfortunately, we’ve got people who use a site like to spam their well developed customer base.

  2. Thank you Stephanie for all of your efforts. I had also signed up on autopilot, but have since deleted my profile. I would not want to be affiliated with something so unprofessional, especially after reading everything that they are putting you and David through. Thank you again!

  3. What a pain for you guys to have to deal with. I, too, got the email, and was put off by the obviously ‘spamminess’ of it (but I didn’t blame you guys in any way). Incredibly tacky of them (at best).
    It serves as a huge lesson for anyone considering unsolicited sales pitches to potential clients (especially through avenues that are meant for something else), that ultimately, no matter how professional you actually may be, that isn’t what shines through, and you’ll go straight on the “do not call” list. *Engage* your potential clients, don’t *enrage* them!

  4. Thank you Stephanie!
    Your staff and this wonderful team of actors assembled at has no time to play amateur hour with spammers and frauds. I’m sorry you’ve had to endure this tactic from a host of outside “wanna be” talent site (s) jealous of the sensational service you provide.
    “There is no twilight zone of honesty in business. A thing is right or it’s wrong. It’s black or it’s white.” ~ John Dodge
    Best wishes!!

  5. Looks like a job for Jack Bauer! Send Chloe in to STOP those hackers!!!!!
    Best of luck and thank you for looking out for us!

  6. Hi Stephanie,
    Thank you so much for ‘watching out’ for us! I must admit I was tempted to join since it came from a reliable source…””.
    This is just another example of the importance of being alert consumers…check out the source. I did, it didn’t convince me, I ignored it.
    Thank you for making sure your company is one that we, your clients, can ‘trust’ !!
    Crystina Wyler

  7. Thank you for this. My guardian angels prevail! I did receive this message as well, and although didn’t think they were a part of, thought they had your support in sending the email. I tried to create a login, but due to technical difficulties, was never able to, so I figured … it wasn’t meant to be, and from the email you sent today, only confirmed it.
    Thanks for keeping on top of things. I really appreciate and am grateful for all you do and the entire staff at
    It continues to be an honor to be a part of this family.
    Have a fantastic day!
    Maria Berry

  8. Everyone, please stop joining them! It just reinforces their spam tactics!
    If you want a VO community then join the forum at It’s FREE… gives you lots of free prizes and review products, and is a place where professionals and newbies can socialize and help one another.
    We get occasional leads there, too, but that’s not what it’s for. When I want to hire someone, I do it thru
    Have a blessed…and CHOCOLATE day!

  9. Thank you, Stephanie and all those involved, for all your efforts to keep your website free of spammers. Obviously, it is not easy, but all your efforts are certainly appreciated.


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