Woman enjoying her success laptopWhenever we make changes to the site, we discuss them here on VOX Daily as well as via regular newsletters to our members.

This change in particular simplifies the process for closing the deal on a voice over job!
What’s new?
You will no longer have to upload a Work Agreement when negotiating with clients at Voices.com.
At first glance you might wonder how removing one step could have such a significant impact, but believe you me, this slight change will make a world of difference.
Read this post to learn more and to see how seamless the process has become!

1. Audition Submitted

Audition Submitted
What you see above is the page you land on when you have submitted your audition to a client at Voices.com. This confirms that the client received your audition and that it is in their account for review. At this point, you are poised to receive an offer from a client at Voices.com.

2. Finalizing Business Terms

Just like it sounds, you’re finalizing the terms of your business agreement! Make sure that you input your fee and are satisfied with the amount. You’ll see your fee, the SurePay fee, and the fee as the client sees it. Clients are fully aware that the total presented to them includes both your professional fee and also the SurePay escrow fee. As mentioned in a recent interview and in various surveys and case studies, clients prefer to complete their projects via Voices.com by taking advantage of our SurePay service which protects both you and your client.

3. Thank You for Finalizing Terms

This page is shown to you when you have completed the step to finalize terms.

4. Payment Terms Accepted

When your client accepts your payment terms, the next step is for the client to make their deposit via Voices.com. Once they have made their deposit you’ll be prompted to upload the files.

5. Upload Files

When you upload your files the client is notified by email and directed to listen to them. Once they have listened and are happy with what they hear, the next step is to approve the files.

6. Files Approved

When the files are approved, Voices.com is granted permission to release the funds to the you, the voice talent. Payments are made bi-monthly on the 1st and 15th of each month (should the 1st or 15th fall on a weekend or holiday, your payment will be sent on the following business day). Within your Voices.com account, be sure to specify how you would like to be paid. Voices.com pays you on behalf of your client via PayPal or Check.

Has This Made Things Easier For You?

Whenever we make changes such as this, it is with your best interest at heart. I hope you find this to be an improvement that makes using Voices.com even easier than before 🙂
Best wishes,

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Stephanie Ciccarelli is the Co-Founder and Chief Brand Officer of Voices.com. Classically trained in voice, piano, violin and musical theatre, as well as a respected mentor and industry speaker, Stephanie graduated with a Bachelor of Musical Arts from the Don Wright Faculty of Music at the University of Western Ontario. Possessing a great love for imparting knowledge and empowering others, her podcast Sound Stories serves an audience that wants to achieve excellence in storytelling. Stephanie is found on the PROFIT Magazine W100 list three times (2013, 2015 and 2016), a ranking of Canada's top female entrepreneurs, and is the author of Voice Acting for Dummies®.


  1. Hi Stephanie, thank you for getting this information posted so quickly. I’m personally very excited about this new change as it helps to simplify the Surepay project process. I’m also positive that clients using our site to seek and hire voice talent will find the process much easier which will result in more talent getting the exposure they deserve in our Recently Hire list.

  2. This is an excellent improvement, the one and only time I’ve ever had any problems on site was all because of an agreement…Well done, thanks for a great service

  3. It’s great to have the entire process mapped out step by step, like this. I remember the first job I did through Voices.com also appeared to be the client’s first, and there seemed to be some uncertainty what would happen next. Now it’s crystal clear! Thanks.
    Look forward to experiencing the revised process 🙂

  4. Stephanie, this is the best news ever. The Work Agreement step was annoying and one client recently used it to talk me out of using SurePay. And, wouldn’t you know it? That client has not paid me and has stopped returning emails. Lesson. Learned.
    Thanks for all of your good work, as always.

  5. The streamlined Agreement process is a huge hit with me. It is by far one of the many great improvements Voices has made to make things easier. Now I can concentrate on getting the read correct and not so much on the paperwork. Every time I turn around…Voices is simpler and better…it’s like an old friend of mine from radio once said, “It’s not how well you speak, it’s how well you listen”!! Nice Job Voices.

  6. Stephanie & David, this was great! To have it all laid out like that was exactly what I wanted to see! Great job and great ideas.
    Thanks, Susan

  7. Doesn’t work that well for me. You say, ‘Whenever we make changes to the site, we discuss them here on VOX Daily as well as via regular newsletters to our members’. I don’t believe this change came via email as a newsletter, so i was unaware of it. It’s a shame, as for a large project, milestones were a very sensible management feature and gave talent part payments as the project progressed. One question – you refer to ‘Deposit’, but don’t specify the percentage – how is the ‘Deposit’ calculated. I’m assuming this isn’t the full project amount as if it were, it wouldn’t be referred to as a ‘Deposit’?

  8. Hi Grenvile,
    Thank you for commenting and I hope all is well with you. I apologize that the information had not reached you until recently.
    We found that there weren’t many voice talent taking advantage of the milestones. If there is a significant need and demand for them to be reinstated, we will consider doing so.
    With regard to the term deposit, clients are more often than not depositing the full amount to be paid to voice talent via our SurePay Escrow Service. This depends on the amount of work and its application but deposits range from in the hundreds to thousands of dollars.
    What I suggest is that if you aren’t already doing so, subscribe to VOX Daily. While major and significant changes are announced via email, minor changes or improvements are discussed on the blog as they occur more frequently than do our quarterly site upgrades / releases.
    Best wishes,


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