Entry level or bread and butter?

Do you record telephone voice-over work?
Although telephone jobs may be brief and perceived as entry level by some, one of the top priorities of any organization, whether a startup or a publicly traded company, is to have a solid telephone system up and running to serve their customers. We recently read a report that revealed 90% of sales are completed by telephone. That’s quite the staggering figure when you consider the numerous ways that business can be conducted today (i.e. by fax, mail, online, etc.).

Most people, especially when purchasing expensive items, would rather speak with a representative over the phone than purchase online without the added security and assurance provided by person to person contact. Depending on their size and business model, companies come to rely heavily upon their telephone systems to project a good first impression of their organization to first-time callers and potential customers.

A complete telephone system includes an auto attendant, interactive voice response (IVR), on-hold messaging, and voicemail – all of which are recorded by professional voice-over talents from a clients script. What are the benefits of recording telephone voice-overs?

  • Recording for telephone systems is easy and work is abundant
  • Payment is often made upfront for telephone jobs
  • Telephone work is brief and straightforward in nature
  • Companies will adopt you as their official telecommunications voice
  • Possibilities for ongoing work, voicing revisions to their script over time
  • A sense of belonging – you’re a part of their ‘team’
  • Opportunities to record other voice work for their company

Recording a telephone system for a business is an excellent way to build a relationship and position yourself for additional work. After all, they might have commercials they need recorded, training videos for employees, tradeshow presentations, and so on. By getting your foot in the door at the ground floor (recording their telephone system), you’ll be in good stead to nurture your business relationship and receive more work.

Having you record their telephone system is also a good way for the organization to see if you will be a good fit for future voice-over work. Once entrusting you with a little and seeing the return on their investment (caller perception, satisfaction, retension and sales), they will continue to increase the amount of work and financial compensation that they give to you as a steward and voice of their company.
A lot of jobs are posted at our site for telecommunications, and just as many if not more are awarded to talent through the search results or the Telephone Voice-overs featured talent category.

If you haven’t recorded a telephone demo yet to showcase on your web page, I encourage you to do so – otherwise, you might be missing out! Don’t let that happen to you – the opportunities that may come of a small telephone job could be worth more than you think!
Best wishes,

Previous articleLocal Radio Stations – Getting That First Gig
Next articleGetting a Telephone Voice-over Job
Stephanie Ciccarelli is the Co-Founder and Chief Brand Officer of Voices.com. Classically trained in voice, piano, violin and musical theatre, as well as a respected mentor and industry speaker, Stephanie graduated with a Bachelor of Musical Arts from the Don Wright Faculty of Music at the University of Western Ontario. Possessing a great love for imparting knowledge and empowering others, her podcast Sound Stories serves an audience that wants to achieve excellence in storytelling. Stephanie is found on the PROFIT Magazine W100 list three times (2013, 2015 and 2016), a ranking of Canada's top female entrepreneurs, and is the author of Voice Acting for Dummies®.


  1. Steph,
    Great job on the article about Telephone work.
    That is where I find the nicest people live. I enjoy the work and feel a real sense of team. I have been adopted by several companies.
    Thanks Again,

  2. I agree, phone recording is a lot of fun actually! You get to have more personality in the recordings than you would think, and also it is a great addition to your portfolio to tell people to “Call 1-800-…” to listen to your work!


Please enter your comment!
Please enter your name here