As you may have heard, Voices.com will be moving to our new offices in downtown London, Ontario Canada!
We appreciate your support and are grateful that we can move into a new venue that will help us to grow our team and serve you even better.
In today’s post, I’ll be providing information about how you’ll be able to reach us during this time and also help set the expectations for the next several days.
What’s Going On When?
The week of the Voices.com move has finally arrived! We are eager to relocate and become accustomed to our new office in the downtown core of London, Ontario Canada, nestled on the corner of Richmond St. and Dufferin Avenue.
Even though the move is a couple of days away and may not directly affect you, I thought it would be a good idea to give you an overview of what our team will be doing during the next 48-72 hours in efforts to keep the business running in the midst of the move.
Breakdown Day By Day
We’ve been doing a lot of preparation in advance of this move but as you know there are only so many things that you can do before the actual move!
Here’s what you can expect on Tuesday, Wednesday and Thursday. I’ll do my best to give you the picture as I know it now and anticipate that all will run according to plan.
Tuesday May 31st
à¹ Majority of phones transferred to the new office to be reprogrammed at the new location
à¹ Support at Voices.com available by phone (limited to 1 line) until 5 p.m. EST
à¹ Full customer service and support being offered online (this is your best option for contacting us on Tuesday)
Wednesday June 1st
à¹ Moving day!
à¹ All remaining phones will be installed
à¹ Internet will be hooked up at some point today
à¹ Voices.com staff will get settled
à¹ 24/7 Self-service support can be found in our Help section and FAQs
à¹ Updates regarding our progress will be made via social media
à¹ Support and interaction with Voices.com staff will also be available via social media channels such as Facebook, LinkedIn and Twitter.
à¹ Hopefully everything will be completed in terms of setup by the end of today
Thursday June 2nd
Return to business as usual. If things aren’t quite settled yet or it takes longer to get a response from our team, please bear with us through this transition.
Our New Address
The mailing address for Voices.com is as follows. Please direct all communications via the post to this address going forward:
150 Dufferin Avenue, Suite 800
London, ON Canada
Here’s a link to a Google Map should you need to visit our new office:
Google Map re: Voices.com’s Office at 150 Dufferin Avenue in London, Canada
The toll-free number will remain the same however our local number has changed to 519-858-6550.
Thank you again for your patience! Once we have successfully moved in, I’ll update the blog again with more news and regularly scheduled programming will continue on VOX Daily 🙂
Image of 150 Dufferin Avenue via OldOakProperties.com