Tammy Shaffer

N.E.W. Customer Service Companies

About Us

With an uncompromising commitment to outstanding customer care, N.E.W. Customer Service Companies, Inc. (NEW), with its member companies, has been the industry’s leading provider of extended service plans (ESPs) and product protection programs for consumer products since 1983. Providing outstanding customer service has always been our mission because taking care of customers is the key that drives amazing results for our partners. Today, NEW protects the products of more than 150 million consumers worldwide.