Telephone IVR (Cedar Oasis Luxury Spa)

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Ruth Toutoute

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Description

edar Oasis Luxury Spa is a large traditional spa, offering an upper class, middle age, target market the 5 star experience for everything from massages, to facials, to mud baths and wraps. Our clients expect to be pampered in luxury and style during their visits. Our reputation begins with the first interaction that a client has with us – including phone calls. A fully automated IVR system is required to properly route our clients’ calls, but we don’t want our need for efficiency to interfere with our brand. In other words, we aim to be efficient, in a seamless and smooth manner that feels caring and effortless, not jarring.

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Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (General)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Hello and thank you for calling Cedar Oasis Luxury Spa. Your dream spiral retreats. If you know the extension of the spot personnel you like to speak with, you can answer it at any time to speak with massage therapy. Please press one now for our facials and skin care experts, please press two. If you like to speak with our mud bath and wrap specialists, please press three or press zero to speak with the main reception. Please hold while we transfer your call. This call would be recorded for quality assurance.