Grace Hill LLC Assistance Animals and Fair Housing

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Description

Property Management Training Module Series

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (General) North American (US General American - GenAM)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Welcome to Grace Hills Assistance Animals in multi family housing course to remove barriers that people with disabilities often face when searching for and living in rental homes. It may be necessary to make changes to community rules, policies, procedures or services. The's kinds of changes are called reasonable accommodations, if the requests are reasonable and would not cause undue hardship to your communities. Business operations Fair housing laws require you to make accommodations for people with disabilities. One of the most common accommodation requests is to have an animal that would otherwise be restricted by a community's rules. In these cases, it is important to understand that service and assistance animals are not considered simply as pets. Rather, they provide an important service to people with disabilities. You must know how to handle these accommodation requests in compliance with the law. In the past few years, websites have popped up online that provide questionable medical verifications for service and assistance animals. Some people are using these sites to get around no pet policies or avoid things like breed and size restrictions. But other people are motivated by a legitimate service need or deep emotional connection to their animals, which could make this a sensitive issue. To navigate, you must find the balance between ensuring that people with legitimate disabilities get the accommodations they need while raising appropriate questions about medical verifications that seem suspicious. In this course, you will learn how federal laws regarding service and assistance animals apply to your community. Strategies for handling accommodation requests related to assistance animals and what to do when you suspect a medical verification for an assistance animal is not legitimate. This'll course should take about 15 minutes to complete. To complete this course, you must view all the content and pass the knowledge challenge, please. You may cause your training at any time by clicking exit. Be sure to click exit when leaving the course for your progress will not be recorded properly. Click Resource is any time to access the course Workbook and other course materials. Click help to learn more about how to use this force. Let's get started