Mark Webster - E-Learning
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North American (General)Transcript
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Welcome to the Sun Life Code of Business Conduct Training course. AH, financial institutions. Reputation is one of its most important assets. Our code of business conduct helps us maintain our reputation by outlining the high standards of ethical behaviour to which we hold ourselves as we work with customers, share business partners and each other. Hi and welcome to our on demand video Siri's from pitch to close, designed to help you win new business. This course provides you with riel world selling strategy right across the sales cycle. Equipped with video modules including sea level objection handling, qualifying opportunities, negotiating best practices and more. This is the perfect training program for anyone selling business to business products or services on the shop floor. Nothing is more important to us than keeping you and your fellow employees safe. The safety rules governing our facilities are in place to avoid trouble as often as humanly possible. Watch the following two examples as thes operators failed to use the three points of contact rule, then answer the question on line one in this module will discuss what to do if you come across an unattended mobile mover. Ah, mobile mover is an assistive device used to carry heavy objects from Point A to point B. This vehicle must be operated by a qualified driver or, if in automatic mode, must be supervised at all times. If you see a mobile mover unattended on the floor, immediately, check your surroundings to ensure that there are no other people in the direct path. Helping a client through their accident claim can be a difficult process. Not only might the client still being shocked from their experience, they may also be anxiously awaiting their funds or pay up. If a client calls and wants to know when their plane will be processed and when they will receive their funds. Here are the steps you should take in this next segment. We're going to be looking at the evolution of our selling methodology. Upstarts, target demographic, these millennials and how they want to be sold to is unlike any generation before them. In fact, many of you may be millenniums, and that's why you're a great fit for this job. You're the kind of consumer who's checking online reviews, scoping out a company's social media and really buying into a company's branding and ethos before your soul