Why can't I access Account Settings using my Administrator account?

Multi-user accounts allow organizations to invite other members of their team to access to their Voices.com client account.

Access for these sub-account users is limited to specific areas of the Owner’s account as determined by their Role. Administrators can do most things that an Owner can but are not able to make changes to core account or membership settings. Managers are further restricted, blocking access to areas related to sub-account creation, and making and releasing payments.

If you need to update information or access an area that is not permitted by your role you will need to reach out to your account Owner to either perform the update for you or update your role so that you can do so yourself.

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Article Number
First Published
08/03/2015 11:13
Last Published
02/18/2018 01:00
Last Modified
02/18/2018 01:00
Account (Client)
Website Desktop , Website Mobile
Public Knowledge Base



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