Why can't I release funds using my Manager account?

Multi-user accounts allow organizations to invite other members of their team to access to their Voices.com client account.

Access for these sub-account users is limited to specific areas of the Owner’s account as determined by their Role. Manager accounts can do most things that an Owner can but are not able to make changes to core account or membership settings, create sub-accounts, or make and release payments.

If you need to release funds on a completed job and are not permitted to do so by your role you will need to reach out to your Owner or Administrator to either release funds for you or update your role so that you can do so yourself.
 

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Article Number
000001834
First Published
08/03/2015 11:10
Last Published
10/18/2017 01:00
Last Modified
10/18/2017 01:00
Audience
Client
Category
Jobs (Client), Payments (Client), Account (Client)
Platform
Website Desktop , Website Mobile
Channel
Public Knowledge Base

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