AutoAttendant / Phone IVR

Job #1184

Job Posting Details

Job # 1184 AutoAttendant / Phone IVR

Posted Date
Mar 6, 2006 @ 07:36
Respond By
Mar 15, 2006
Word Count
0
Budget
$0+
Language
English
Gender
Female
Age Range
-
Category
-

Job Description

Want to have a professional voice recording made to be the main "voice image" when people call our company. Looking for a professional voice that sounds young / dynamic but still serious (serious with a little touch of fun).

The "draft" script is located below. It is being finalized / approved this week and will be delivered to you. Keep in mind that you are to be recording for our open hours & after hours auto-attendant. Future jobs will include to do a voice-over for our on-hold music & voice-over for flash presentations & demo's for our software products.

Please quote stating your terms, payment options (check, credit card, wire, paypal) & timeframe to complete this type of project.

DRAFT SCRIPT --->
Open-Hours
Thank you for calling Nerdec (nerd’ek).

If you know the extension of the person you are trying to reach, you may dial it now or press the * (star) key for our dial by name directory.

Please listen carefully before making your selection as our menu options have recently changed.
- For sales and product information, press 1
- If you would like to learn more about how nerdec’s solutions can benefit your business, press 2 for sales inquiries.
- For customer service press 2
- For technical support press 3
o If you are calling to check the realtime status of our network, please dial *80.
- To reach billing press 4
- For more information on the Nerdec partner program, press 5.
- For office hours and locations, press 5

To repeat these options, press 9.

Remain on the line for the next available associate or dial 0 to speak to the operator.

Billing Branch
Did you know that nerdec now offers billing assistance online?

Access your account 24 / 7. View invoices, update account information and make payments through our secure website. Simply visit my.nerdec.com today.

If you are inquiring about your bill, need to update your billing or account information or if you have received a collections notice, please dial 1 to speak with a billing representative.

Billing Voicemail
All of our billing representatives are currently busy assisting other clients. At the sound of the tone, please leave us your name, telephone number and the reason for your call and someone will call you back shortly.

Support Branch
Nerdec offers support through the web.

We have technical support representatives working on issues around the clock.

Please visit our online support interface at support.nerdec.com to submit a support request or find answers to frequently asked questions.

Did you know that support.nerdec.com offers searchable self-help documents for all nerdec products & services?

If you have already filled out a trouble ticket and with to discuss it by phone, please have your ticket ready and press 1 now to speak with an associate.

Support Voicemail

Office Hours Branch
Our office hours are Monday through Friday, from 8:00am to 6pm eastern standard time.

Our Canadian office is located at 991 rue Richielieu in Beloeil, Quebec, J3G 4W5

Our US office is located at 5900 Powerline Rd in Fort-Lauderdale, Florida 33309

For additional company information, please visit www.nerdec.com and click on about us.

After-Hours
Hello and thank you for calling Nerdec (nerd’ek). Reinventing the way you use the web.

You have reached our office afterhours or during a holiday. Our regular business hours are Monday through Friday from 8:00 AM until 6:00 PM eastern standard time.

If you know the extension number of the person you are trying to reach, you may dial it now.

You may learn more about how Nerdec’s solutions can help your business succeed online by pressing 1 now or by emailing sales@nerdec.com

If you require support during non-business hours please visit our support center website at support.nerdec.com, that’s “SUPPORT” “dot” “N” “E” “R” “D” “E” “C” “dot” “COM”.

To leave a message in our general mailbox for a reply on the next business day, please remain on the line.

Sales After-Hours
We are pleased that … please leave your name, telephone number, best time to reach you and reason for your call and a nerdec representative will call you back.

Your satisfaction is very important to us.

We appreciate your business. Thank you for calling and have a great day.

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Need Some Help?
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