Auto Attendant

Job #2286

Job Posting Details

Job # 2286 Auto Attendant

Posted Date
Oct 24, 2006 @ 21:48
Respond By
Oct 31, 2006
Word Count
0
Budget
$100
Language
English
Gender
Both
Age Range
-
Category
Telephone

Job Description

Details: We need a voice talent for a basic Auto Attendant program. There are 22 wav files we need recorded consisting of about 50 sentences/phrases.

Pronunciation note: ceTe is pronounced ‘setty'

Script:

Welcome.wav: “Thank you for calling ceTe Software, home of DynamicPDF.”

MainMenu_Open.wav: “If you know the extension of the person you wish to reach, you may dial it at any time.

For sales, press one.
For customer service or pre-sale support, press two.
For technical support, press three.
For a company directory press four.
If you would like company information, such as hours of operation and location, press five. Otherwise press zero or stay on the line and a member of our staff will assist you shortly.”

MainMenu_Error_a.wav: “That extension does not exist.”

MainMenu_Error_b.wav: “That was not a valid option.”

MainMenu_Closed.wav: “Our offices are presently closed. Our normal business hours are from nine am to five-thirty pm, Monday through Friday, Eastern Time. Please visit us on the web at www.ceTe.com (spell out c e t e). If you know the extension of the person you wish to reach, you may dial it at any time. Thank you for calling.”

Sales.wav: “You have reached the ceTe Software Sales Department. Please stay on the line and your call will be answered in the order in which it was received. To return to the previous menu, please press five.”

Customer_Service.wav: “You have reached the ceTe Software Customer Service Department. Please stay on the line and your call will be answered in the order in which it was received.
To return to the previous menu, please press five.”

Technical_Support.wav: “You have reached the ceTe Software Technical Support Department. Technical support is also available on the web twenty-four hours a day at www.ceTe.com. For faster service please have your support ID ready. For support on our .NET or COM products press one. For support on our Java products press two. To return to the previous menu, please press five.”

Support.wav: “Please stay on the line and your call will be answered in the order in which it was received. To return to the previous menu, please press five.”

Directory.wav: “Enter the first few letters of the person’s last name. For the letter Q, press the seven key. For the letter Z, press the nine key.”

EndCall.wav: I’m sorry I didn’t hear you. To end this call press one or stay on the line for more options.”

Directory_Error_a.wav: “Your entry did not yield any matches.”

General_Information.wav: “Our normal business hours are from nine am to five-thirty pm, Monday through Friday, Eastern Time. Please visit us on the web at www.ceTe.com (spell out ceTe). Our address is 10320 Little Patuxent Parkway, Suite 203. Columbia, MD 21044, USA. To return to the previous menu, please press five.”

Transfer_Operator.wav: “Transferring to Operator.”

VoiceMail_Full.wav: “This voice mail box is full and cannot accept a message. To end this call press one or stay on the line for more options.”

Goodbye.wav: “Thank you, goodbye.”

Transfer_Extension.wav: “Transferring to”

Names:

AndrewCochran.wav:

“Andrew Cochran.”

RobertWatkins.wav:

“Robert Watkins.”

GaneshRamaprakash.wav:

“Ganesh (Gah- naysh)
Ramaprakash (Ram-ah-prah-kosh)”

VishalMehta.wav:

“Vishal (Vih-shawl)
Mehta (Meh-tah).”

GeorgeBlevins.wav:

“George Blevins (Bleh-vins).”

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