Voice over for phone system (VoIP)

Job #2779

Job Posting Details

Job # 2779 Voice over for phone system (VoIP)

Posted Date
Jan 24, 2007 @ 23:08
Respond By
Jan 31, 2007
Word Count
Age Range

Job Description

We need telephone system recording for a medical office that specializes in laser vision correction. The full script has been provided for quoting purposes.

Note from Voices.com: A standard telephone/IVR demo would suit this project.


Main Menu Language Selection:

"Welcome to Eye Zone Medical. You can press zero to be connected immediately to the receptionist.
For English, press 2.
For Spanish press 3.
For Mandarin press 4."

Waiting for prompt:

"I’m sorry, I do not understand your selection. Please try again, or press the zero key to be transferred to the receptionist."

Main Menu - English:

"Welcome to Eye Zone Medical. We are proud to introduce the ALLEGRETTO WAVE laser system for laser vision correction. Our Medical Director, Dr. Linda Vu, also specializes in comprehensive medical vision care involving cataracts, glaucoma, diabetics, and pediatrics.
For Laser Vision Correction, press 2. For Medical, press 3.
For directions and hours press 4.
Or, press zero at any time to be connected directly to the receptionist."

Hours and Directions:

"Eye Zone Medical is located at 848 East Garvey Avenue in Monterey Park. Garvey Avenue is south of the 10 Freeway and north of the 60 Freeway, between Garfield Avenue and New Avenue.
Our Phone Number is 626-382-2020
Our Fax Number 626-382-2015
We are open 8:30am to 5:00pm, Monday through Friday,
and 8:30am to 12:00pm on Saturday.
If you have access to the internet, please visit www.eyezonemedical.com to learn more about our Medical Director, Dr. Linda Vu, and for a complete list of our eye care services."

During Hours Voice Mailbox Greeting:

"You have reached Eye Zone Medical. We're sorry but all of our representatives are currently assisting other callers. But your call is important to us. Please leave your name and telephone number and a representative will return your call as soon as possible."

After Hours Voice Mailbox Greeting:

"You have reached the Eye Zone Medical. We're sorry but you have called outside our normal business hours of 8:30am to 5:00pm, Monday through Friday, and 8:30am to 12:00pm on Saturday. Please leave your name and telephone number and a representative will return your call as soon as we re-open. If you have a medical emergency, please press 9 to be transferred to the doctor on call."

MESSAGES ON HOLD (sound bites)

The New Laser:

"Eye Zone Medical is proud to introduce the ALLEGRETTO WAVE laser system for laser vision correction. The Allegretto Wave is the latest system to receive FDA approval and is unique in that it was built from the ground up for custom laser vision correction, in pursuit of vision beyond 20/20. Be sure to ask us for more information about the ALLEGRETTO WAVE or learn more about it on our website at www.eyezonemedical.com."

Treatment range & custom:

"Did you know our Allegretto Wave system was approved by the FDA with the widest treatment range ever initially granted to a new laser? This is why we can offer a treatment customized to the corneal curvature based on wavefront principles to patients with nearsightedness, farsightedness and astigmatism. That means that even if you did not qualify for treatment on other lasers you could be a candidate for the ALLEGRETTO WAVE. Be sure to ask the receptionist to schedule your complimentary laser vision correction screening, today."


"Did you know that the first worldwide wavefront-guided treatment was performed in 1999 on a WaveLight laser? Our new ALLEGRETTO WAVE laser system is built by WaveLight and as pioneers in wavefront technology, they actually integrated wavefront principles right into the laser system. With that, every treatment is customized to your corneal curvature with the goal to preserve your natural corneal shape. Come in and talk to one of our consultants to learn more about this exciting new technology."


"Eye Zone Medical now owns one of the fastest laser systems for vision correction in the United States. With the Allegretto Wave laser system, the laser treatment of moderate nearsightedness takes only 10 seconds, which is the time it takes you to unlock the door of your car. Faster treatment times mean less anxiety, more comfortable procedures, and improved outcomes. If you have 10 seconds to spare, schedule a complimentary laser vision screening, today."

PerfectPulse Technology:

"The ALLEGRETTO WAVE also features a unique safety technology: because when going at high speed you want to be sure that everything works right. PerfectPulse Technology accurately controls every laser pulse and ensures that it is placed exactly in the desired location. With its ultra-fast, eyetracking system and small spot beam, the Allegretto Wave strives to maintain each cornea’s natural shape during treatment. If you have waited for new technology to have vision correction, talk to one of our consultants today!"

Quality of vision:

"Quality of vision was a main concern in the development of the ALLEGRETTO WAVE. No wonder that in the FDA clinical trials with more than 1000 patients, the incident of glare and night driving glare all improved after LASIK. To view information on the full FDA clinical results and the risks and benefits associated with the ALLEGRETTO WAVE treatment, please visit our website (www.eyezonemedical.com) or www.highperformancevision.com"

Proven technology:

"Did you know that the ALLEGRETTO WAVE has been the most successfully sold laser outside the United States for the past two years? People all around the globe have received successful treatments with this new generation of laser technology. Eye Zone Medical is excited that the FDA finally granted approval to the ALLEGRETTO WAVE. Based on the excellent clinical trials we are proud to offer such a successful and proven technology to our patients."

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