IVR

Job #346

Job Posting Details

Job # 346 IVR

Posted Date
Apr 22, 2005 @ 16:22
Respond By
Apr 26, 2005
Word Count
0
Language
-
Gender
Female
Age Range
-
Category
-

Job Description

Welcome Script:

Welcome and thank you for calling Legend Business Solutions.

Menu Script:

If you know your party's extension please dial it now.
For sales press 1
For technical support press 2
For customer service press 3
To speak to the operator please press 0 or stay on the line.

Transfer Script:
Please hold while I transfer you to the extension.

After Hours Script:

Our offices are closed now, office hours are between 9:00AM and 6:00PM Eastren Time Monday through Thursday and 9:00AM to 3:00PM on Friday.
To leave a message please press 9 or stay on the line.

On Hold Script:

Thank you for your patiance. All our representatives are currently busy but your call is very important for us so please stay on the line and one of our representatives will be with you shortly.
If you want to live a message please press the pound key now.

(You can change the script to make it better sound, but keep the 'message' clear)

I'm also looking for some Ad combined with music to put on hold. It should contain some message like 'Legend Business Solutions is your provider for any software and technology solutions your business need'.

How long it usually takes to prepare the scripts above?
What about feature changes to the script or new scripts?

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