JuiceCaster Help and Support (IVR)

Job #4732

Job Posting Details

Job # 4732 JuiceCaster Help and Support (IVR)

Posted Date
Sep 5, 2007 @ 18:55
Respond By
Sep 6, 2007
Word Count
490
Language
English (North American)
Gender
Female
Age Range
-
Category
Telephone

Job Description

Notes: JuiceCaster is a cell phone application used to share media from cameraphones. Voice should be female, young and vibrant. Where noted, tone should be reassuring and earnest.

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Welcome to JuiceCaster's Help and Information line. Please listen carefully to our list of options.

For general JuiceCaster information, press 1.

For Carrier Support, press 2.

For user support, press 3.

To leave a message in our general voicemail, press 4.

To end this call, press star.

To hear this list again press 9

To return to the main menu, press 1.

To return to the main menu, press 9

JuiceCaster is a social broadcasting utility for cell phones that lets you capture pictures and videos on your camera phone and post them instantly to hundreds of popular social networking sites. JuiceCaster lets you share your favorite moments privately with just those friends and family members you choose as well as watch, comment on and rate pictures and videos posted by other members of the JuiceCaster community, right on your cell phone.

If you are a JuiceCaster carrier partner and need immediate technical assistance, press 1 to be connected now.

[reassuring and earnest] We're transferring your call to your carrier support contact now. If he is unable to pick up for any reason, your message will be delivered immediately.

For non-critical issues or questions, please press 2

[reassuring and earnest] Your call is extremely important to us. Please leave a message after the tone and your carrier representative will return your call as soon as possible.


For information about recovering your JuiceCaster profile, press 1

If you recently changed phones or downloaded a new version of JuiceCaster, you can recover your profile in a few easy steps. First launch JuiceCaster. Then, select options. Then, settings. Then, recover profile. Enter your original JuiceCaster account information and you should be all set. If you have further issues, please send an email to support@juicecaster.com


For information about resetting your JuiceCaster password, press 2

If you forgot your password, you can request a new one in the JuiceCaster options menu. Select options. Then, settings. Then, reset password. A new password will be sent to your phone by text message.

For information about posting pictures and videos to your myspace, blog, or web site, press 3

Share your mobile pictures and videos on virtually any online profile or web page with JuiceCaster player. Just paste your Player embed code on your page and you are ready to go. to request your player embed code, start JuiceCaster, then select options. Then, select post to myspace and facebook. We'll send you an email with everything you need.

For information about Mobile Video by JuiceCaster, our new Facebook application, press 4

Now, you can easily share your mobile pictures and videos with all of your facebook friends with the new Mobile Video by JuiceCaster application. You can find Mobile Video by JuiceCaster in the video and mobile application categories on facebook.com

For all other inquiries, press 5 to leave us a message

Thank you for contacting JuiceCaster. Please leave your name, number, and message after the tone.

Thank you for contacting JuiceCaster. Goodbye.


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