Phone System

Job #5828

Job Posting Details

Job # 5828 Phone System

Posted Date
Jan 3, 2008 @ 23:53
Respond By
Jan 10, 2008
Word Count
English (North American)
Age Range

Job Description

Feel free to modify grammar, or sentence structure. This is just a basic outline. Our phone system uses .VOX files

Please find the script below.

Thank you for calling Technology Support Services

Tech support requests, password changes, wireless setups, system status and other answers can be found by visiting our website at You can also hear current System status/outage information at anytime by pressing 6

If you are having trouble with any University account, including appalnet, passwords, novell, webct, moodle,
faculty/staff online services please press 1

If you are faculty or staff having trouble with your office or academic computer please press 2

If you have questions about university software, please press 3

If you are having internet connection issues, virus/spyware problems, or if your computer has recently slowed down or won't start, please press 4

if you have a warranty issue, hardware questions, or would like advice on a new computer please press 5

For system status/outage information please press 6

If you are unsure where to start, please press 0.

All our agents are currently assisting other users, please stay on the line and we will get to you as soon as we can. You can also submit technology support requests, change passwords, or get help online at

I'm sorry, I can't take your call right now. please leave your name and number and I will call you back as soon as I can. you can also enter a support request at or press 0 to reach our helpdesk. thank you.

Technology Support Services is currently closed. Please leave your name and number and we'll get back to you as soon as we can. You can also enter support requests at Thank you.

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