Phone greeting + vmail

Job #6326

Job Posting Details

Job # 6326 Phone greeting + vmail

Posted Date
Feb 20, 2008 @ 17:48
Respond By
Mar 1, 2008
Word Count
480
Budget
$250
Language
English (North American)
Gender
Female
Age Range
-
Category
Telephone

Job Description

This project consists of creating voice greetings, voicemails, and prompts to customize our PBX system. Please quote this project as listed below for the various greetings. Please also let me know how much additional greetings and smaller voice recordings will be.


The main greeting and voicemails are listed as follows:



Main greeting:

Hello and thank you for calling Vault Networks. Your call may be monitored for quality assurance purposes. If you know your parties extension, you can press it at any time. To better direct your call, please choose from the following menu options:

For Techincal support, maintenance or network status please press 1
For questions or assistance with sales or service offerings please press 2
For billing, non technical issues, and customer care, please press 3
To report network abuse, phishing attacks or spamming incidents, please press 4

Tech support
Pre transfer:


You have reached Vault Networks technical support department. In order to better assist you, please ensure that you have your trouble ticket number available prior to speaking with a support engineer. If you do not have trouble ticket number, please create one by logging onto your account at www.vaultnetworks.com. Please hold while your call is being directed to one of our support engineers.


Voice mail:

Unfortunately all of our support engineers are currently assisting other customers. Please leave your name, phone number, trouble ticket case number and a support engineer will contact you as soon as possible.

If you are a current customer and require immediate technical support, please take a moment to create a trouble ticket within our customer portal.

Sales
Voice mail:


Thank you for contacting the sales department. Your call is very important to us, but at this time we are unable to take your call. Please leave your name, company name, phone number and someone will return your call as soon as possible. Our sales department office hours are 10 am to 7 pm eastern standard time 7 days a week. Again thank you for calling Vault Networks. Have a nice day.

Billing
Voice mail:


Thank you for contacting the Billing Department. Your call is very important to us, but at this time we are unable to take your call. Please leave your name, company name, phone number, message and someone will return your call as soon as possible. Our accounting office hours are Monday through Friday 10 am to 6 pm eastern time. Again thank you for calling Vault Networks. Have a nice day.

Abuse
Voice mail:


Thank you for contacting the Abuse Department. Your call is very important to us, but at this time we are unable to take your call. If this call concerns network abuse, phishing attack or related spamming incident(s), please forward your complaint via email abuse@vaultnetworks.com. Due to the high volume of complaints received, it is impossible for us to reply back to each one individually. If your call pertains to DCMA or a legal issue, please visit the DCMA notice webpage on our website for further instructions.

Please leave your name, company name, phone number, message and a member of our abuse teach will investigate your claim as soon as possible. Our abuse department is open Monday through Friday 10 am to 6 pm eastern standard time. Again thank you for calling Vault Networks. Have a nice day.

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