Phone Prompts

Job #982

Job Posting Details

Job # 982 Phone Prompts

Posted Date
Jan 28, 2006 @ 00:01
Respond By
Feb 5, 2006
Word Count
0
Budget
$250
Language
English
Gender
Female
Age Range
-
Category
-

Job Description

Please provide a sample recording and your price quote for the following script. Thank you!

Items in [Brackets] need not be spoken.

[Day Greeting]

Thank you for calling Abernathy Insurance. If you know your party’s extension, please dial it now or at any time during this message. For sales press 3, for service press 4, for claims press 5, or for an employee directory please press 9. Para español oprima numero ocho. Thank you for calling Abernathy Insurance.


[Night Greeting]

Thank you for calling Abernathy Insurance. Our office is currently closed. Our normal business hours are 8:30am to 5:30pm Monday through Friday. If you know your party’s extension, please dial it now or at any time during this message, for claims press 5. For an employee directory, please press 9. Thank you for calling Abernathy Insurance.


[Holiday Greeting]

Thank you for calling Abernathy Insurance. Our office is currently closed due to the holiday. Our normal business hours are 9am to 5pm Monday through Friday. If you know your party’s extension, please dial it now or at any time during this message, for claims press 5. For an employee directory, please press 9. Thank you for calling Abernathy Insurance.


[Service Greeting]

If you’re calling regarding starting a new policy press or if your policy was canceled for more then 30 days press 1, if you with to make a payment by phone press 2, to report a claim press 3, if you are an existing customer and have questions about your account and your last name starts with A through C press 4, D through HO press 5, HR through M press 6, N through R press 7, S through Z press 8.


[Billing Greeting]

To make a payment to Mercury Insurance Company press 1, Safeco Insurance Company press 2, Progressive Insurance Company press 3, CSE Insurance Company press 4, Fireman’s Fund Insurance Company press 5, Explorer Insurance Company press 6, for all others press 0.


[Claims Greeting]

To report a claim to Mercury Insurance Company press 1, Safeco Insurance Company press 2, Progressive Insurance Company press 3, CSE Insurance Company press 4, Fireman’s Fund Insurance Company press 5, Explorer Insurance Company press 6, for all others press 0.



[General Mailbox]

You have reached the Abernathy Insurance general mailbox. Please leave your name, telephone number, and a brief message, and a representative will return your call as soon as possible. Thank you for calling Abernathy Insurance.


[Sales Mailbox]

You have reached the Abernathy Insurance message center. Please leave your name, telephone number, and a brief message, and a sales representative will return your call as soon as possible. Thank you.

[Support Mailbox]

You have reached the Abernathy Insurance customer support center. All of our agents are currently assisting other callers. Your call is very important to us. Please leave your name, telephone number and a customer care representative will return your call as soon as possible. Thank you.

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