Jessica Carroll  London, GB

Jessica Carroll
/ 5 91 Reviews
Jessica Carroll

Jessica Carroll

Jessica Carroll Business Reel British and USA MAIN REEL

Highlights

Jessica Carroll is a female, London-based British actress who trained at LAMDA (London Academy of Music and Dramatic Arts) and as well as great deal of stage and screen work she is highly experienced in voice over work. Experience: Jessica has 6 years experience doing voice overs for radio (commercials and drama), corporate voice overs for business (presentations, animations, product demos, explainer videos, tutorials, internet, telephone, phone system, auto-attendant, IVR systems), audiobooks (for children and adults), animation and cartoons, dubbing (films and commercials), ADR, videogames and computer games, narration (for fiction and non-fiction books, story-telling, cartoons as well as business presentations), English Language Teaching (for children, adults and businesses), documentaries (for charity commercials and television) and commercials (online, television and radio). Accents: Jessica's accent is naturally British RP with a warm, clear tone but she is extremely versatile and can do a great many voices and accents to native standard. Jessica can do a huge range of voices and accents to native standard and frequently does voice over work in a USA (neutral, mid-atlantic, North American) accent for companies all over the world and she is currently the American voice of Vaseline in the USA. Other accents that are used often include Australian, South African, Irish and various regional UK accents. She can do too many animation and cartoon character voices to list such as Valley girls, dying old men, goofy little boys, stammerers, all manner of animals. Listen to her animation reel for more. Age range: Jessica is 30 years old but can voice anything naturally and believably from young boys and girls, teenage girls, young adults (20s 30s chatty, fun, informative, engaging, believable, authoritative, professional, attractive, confident, girl next door, narrator, business) to middle-aged 40s 50s warm, caring, educational, professional, informative or corporate business women to elderly women. Being a talented stage, screen and radio actor really helps make the work believable, natural and real. Having experience in working with directors and being able to take direction well is also a massive bonus and Jessica can morph her voice in to whatever you need. Jessica Carroll is definitely a vocal chameleon!

Languages

English (British), English (North American), English, English (Australian), English (Irish)

Accents

Australian, British, England - East (East Anglia, Cambridge, Hertfordshire), England - London (Cockney, Estuary, East End), England - North East (Tyneside, Geordie), England - North West (Liverpool, Manchester, Lancashire, Cheshire), England - Yorkshire & Humber, Irish, Irish Northern (Ulster, Belfast), Irish Southern (Munster, Cork), North American, Russian, Scottish, South African, US General American (GenAm), US Mid-Atlantic, US New York (New Jersey, Bronx, Brooklyn), US South (Deep South, Dixie, Delta), US West Coast (California, Portland)

Ages

Child, Middle Aged, Teen, Young Adult

Special Skills

Audiobooks, Business, Cartoons, Documentaries, Educational, Internet, Radio, Telephone, Television, Videogames

Experience

Jessica Carroll has 6 years experience doing voice overs for radio (commercials and drama), corporate voice overs for business (presentations, animations, product demos, explainer videos, tutorials, telephone, internet, IVR systems), audiobooks (for children and adults), animation and cartoons, dubbing (films and commercials), ADR, videogames and computer games, narration (for fiction and non-fiction books, story-telling, cartoons as well as business presentations), English Language Teaching (for children, adults and businesses), documentaries (for charity commercials and television) and commercials (online, television and radio).

The work includes everything from big campaigns and commercials for Unilever (Vaseline), Microsoft or Orange both on television and radio to small business presentations as well as BBC radio plays, audiobooks for children and adults all over the world and various animations, cartoons, videogames and e-learning educational programmes both for adults and children.

Jessica is hugely versatile!

Credentials

Education

London Academy of Music and Dramatic Art (LAMDA) Postgraduate 2 year course.
BBC Radio 4 Carleton Hobbs Finalist (double commendation)
Bernard Shaw's Voice Over Course - Actor's Centre
University of East Anglia - BA English and Drama

Studio

  • Microphone

    Neumann U87

  • Computer & Software

    Mac and Logic, available for Skype.

  • Special Equipment

    Apogee interfaces

  • Delivery Methods

    Wav/MP3

  • Turnaround Time

    Same day

Service Description

Fast, reliable, professional, quick turnaround. Jessica can provide wav or mp3. Great Neumann U87 microphone. Can set up a Skype link if necessary.

Testimonials

Jessica was a pleasure to work with. She was accommodating, fast, and reliable- not to mention her voice was right on brief. I would love to work with her again in the future.

Nicole Sorochan

Thank you again Jessica. Your work was brilliant and I really appreciate how you came through for my client.

Grant Thomas

I'd highly recommend working with Jessica. The sound quality of the recording was great and she was provided a fast turnaround. Her tone was very clear and the accent required very convincing. Thanks!

Pete Wigley

Jessica was an absolute pleasure to work with in every way! Not much more to say than that!

Tane DV

Great Artist. Delivered a wonderful and timely reading of the script.

Chris Rowen

Great voice. Easy studio set up. Very responsive to emails. Was a very pleasant experience.

Loaded Pictures

Jessica has an incredible voice and been excellent to work with. We will be using her again for many more of these projects. I would recommend her to anyone looking for a professional talent with an exceptional range of diverse voices.

Ian Pow

Wow. Jessica really went the extra mile, she re-recorded a couple of pieces upon request and was very open and flexible around project parameters and timing. What impressed me most is her ability to go beyond the traditional voice over repertoire and to really read our narrative in a way that it reflected desired impact. It was not a surprise when I learned that Jessica is a professional actress. Thank you, Jessica, it was fun working with you!

Anne Lueneburger

Jessica is incredible! She is technically impressive (her diction and delivery are impecable) but she also has a warm and personable voice that is instantly relatable. She absolutely nailed the voice over based on the project description, she was quick to respond to emails and delivered the final product quickly. I look forward to working with Jessica again!

Dan Stevers

Great voice. Easy studio set up. Very responsive to emails. Was a very pleasant experience.

Chris Borden

If Anyone needs a British accent, I would highly recommend Jessica
Jessica is the best, very fast service, very clear and professional file, the music that she chose for me as the background is a perfect fit !
and she did exactly as the specs required, no hassle, working with Jessica was simple quick and very easy, I posted this job yesterday and the files is already in use on my phone system!
Thank You Jessica,

Joel Goldstein

Thank you so much for the fast services, we are very pleased with the results.

Roman Schoensee

Great job!

Nicolas Robin

Excellent work, creative, professional and fast!

Tassilo Rau

Jessica did a great job and the turn around was very quick!

Tim Carter

Great voice, very professional and friendly. Highly recommended.

Olga Kosova

Jessica was extremely pleasant and professional to work with. She delivered exactly what I had envisioned when I wrote the script. Her work was prompt, professional, and affordable, and the recording was very high quality. I will definitely hire Jessica again in the future.

Heather Henderson

Great job, client loves it! Thanks

Aaron Brown

Voice Over Clients

Palmer's Cocoa Butter, Fitbit, Disney, Microsoft, T-Mobile/Partizan, ITV, Orange, Unilever, BBC Radio 4, Digital Publishing Germany, RTÉ, Channel 4, Sky, HBO, Nickelodeon, Bartle Bogle Hegarty, Saucy Fish Company, Photobox, Wordley Productions, Bespoke Media, Smart Diploma/CV Trust, Pier Productions, Pit Stop Productions, Audiotrails, World Horse Welfare, Cambridge English Language Assessment, Ecosia, Yukon Group, Kennel Club, Alphapunk, Studio 2002, Onenet, Tentacle Media, Necrostorm, Quintiles, Sinnwerkstatt Medienagentur, Berlin, Grumo Media, Scorch Media, Oink Media, Ton Media, Grey Film Germany............etc

Payment Terms

Hire Jessica for voice-over work. Payment is made through Voices.com SurePay, an escrow service that guarantees your work is done to your satisfaction. Send payment securely by Visa, Mastercard or PayPal through Voices.com then download your files from the website.

Watch a video to see how to make a payment

Next Steps

To contact Jessica Carroll about your project, request a quote today. We'll walk you through the process step-by-step. It's fast and easy.

Watch a video and learn how to request a quote

Jessica Carroll Mix of USA work 4277 Listens

Jessica Carroll

Telephone IVR 2307 Listens

Jessica Carroll

Jessica Carroll Australian Mix 1304 Listens

Jessica Carroll

Jessica Carroll Educational Reel British 529 Listens

Jessica Carroll

Jessica Carroll Educational Reel USA 942 Listens

Jessica Carroll

Jessica Carroll Irish Mix 797 Listens

Jessica Carroll

Jessica Carroll Podcast Reel British (London) 415 Listens

Jessica Carroll

Jessica Carroll Cartoons Reel British and USA 1491 Listens

Jessica Carroll

Jessica Carroll Radio reel 3128 Listens

Jessica Carroll

  • / 5
    From Mina Stojanovic To Jessica Carroll (Re: Job #193034) Jessica responded very fast and delivered great work!
    Jul 12, 2016
  • / 5
    From Ron Doney To Jessica Carroll (Re: Job #188444) Thank you so much for your great work! Project was a great success!
    Jul 1, 2016
  • / 5
    From Adrian Smart To Jessica Carroll (Re: Job #185306) Great job and a pleasure to work with, thanks!
    May 31, 2016
  • / 5
    From Eric Darnell To Jessica Carroll (Re: Job #184803) Jessica is the best!
    May 26, 2016
  • / 5
    From Michael Di Lullo To Jessica Carroll (Re: Job #182504) Nice work Jessica, thank you!
    May 2, 2016
  • / 5
    From Jennifer Strom To Jessica Carroll (Re: Job #180707) Fantastic job Jessica!
    Apr 13, 2016
  • / 5
    From Dale Dupuis To Jessica Carroll (Re: Job #178249) Yet another successful team-up with Jessica. She continues to be an amazing talent to work with and we can't wait to collaborate again!

    5 ++ STARS
    Mar 30, 2016
  • / 5
    From Sergio Cordoba To Jessica Carroll (Re: Job #173721) Great work on this project. Thank you!
    Mar 1, 2016
  • / 5
    From Trevon Buccione To Jessica Carroll (Re: Job #174737) Excellent!
    Feb 24, 2016
  • / 5
    From Phoebe Aitken To Jessica Carroll (Re: Job #166391) Thank you!!
    Feb 8, 2016
  • / 5
    From Ashlie Dobbs To Jessica Carroll (Re: Job #171628) AWESOME WORK!
    Feb 4, 2016
  • / 5
    From Sean Mancuso To Jessica Carroll (Re: Job #171229) Fantastic job!
    Jan 26, 2016
  • / 5
    From Michael Giardina To Jessica Carroll (Re: Job #168717) Fantastic voiceover work. Jessica provided multiple options and the turnaround time was ahead of schedule. I can recommend her highly for corporate work.
    Jan 5, 2016
  • / 5
    From Hannah Ariotti To Jessica Carroll (Re: Job #165660) Jessica is very professional, helpful and responsive to feedback. I loved working with her.
    Dec 11, 2015
  • / 5
    From dael baxter To Jessica Carroll (Re: Job #163534)
    Nov 17, 2015
  • / 5
    From Frostburn Studios To Jessica Carroll (Re: Job #158415) Jessica was fantastic. Great read of our character.
    Oct 7, 2015
  • / 5
    From Christoph Linder To Jessica Carroll (Re: Job #150898) Dear Jessica,

    thank you very much for your work and please accept my apologies for the delay, but I had to review the files over and over again and as I mentioned, our intern has already left. We are very happy with the outcome of your work and we will keep your contact in mind, if we have new projects, that need professional voices.

    Kind regards,

    Christoph
    Oct 7, 2015
  • / 5
    From Nicolas Robin To Jessica Carroll (Re: Job #150591) VERY VERY VERY GOOD JOB !
    Sep 30, 2015
  • / 5
    From Idir Ben-Mamer To Jessica Carroll (Re: Job #155038)
    Sep 3, 2015
  • / 5
    From Keri Hayter To Jessica Carroll (Re: Job #152852) Files are perfect!
    Aug 25, 2015
  • / 5
    From Mike Endicott To Jessica Carroll (Re: Job #142917) Professional and easy to work with.
    Jul 2, 2015
  • / 5
    From Sara Williamson To Jessica Carroll (Re: Job #144826) Fantastic work Jessica, it has been a pleasure working with you!
    Jun 22, 2015
  • / 5
    From Ian Callander To Jessica Carroll (Re: Job #143649) Jessica did an ABSOLUTELY amazing job- Her hard work and dedication to this project is beyond appreciated! 5+++
    Jun 19, 2015
  • / 5
    From Sara Grace Donally To Jessica Carroll (Re: Job #142431) Everything is perfect!
    Jun 4, 2015
  • / 5
    From Oleg Smolyanskiy To Jessica Carroll (Re: Job #144562) Very good VO for the character.
    Jun 2, 2015
  • / 5
    From Adam Levenson To Jessica Carroll (Re: Job #142801)
    May 21, 2015
  • / 5
    From Grant Thomas To Jessica Carroll (Re: Job #139037) Jessica has been amazing to work with and we would not hesitate to collaborate with her again!
    May 19, 2015
  • / 5
    From Gina Zdanowicz To Jessica Carroll (Re: Job #141578) Very easy to work with! I highly recommend.
    May 8, 2015
  • / 5
    From Sergio Cordoba To Jessica Carroll (Re: Job #134638) Great work!
    Apr 2, 2015
  • / 5
    From Roman Schoensee To Jessica Carroll (Re: Job #135548)
    Mar 20, 2015
  • / 5
    From Matthew Newman To Jessica Carroll (Re: Job #134140) Jessica gave a great audition and followed it with a great read. High-energy, friendly, great!
    Mar 17, 2015
  • / 5
    From Daisy Millard To Jessica Carroll (Re: Job #131664) Wonderful, proffessional individual. All work was delivered in a reasonable and very helpful as we were both in separate time zones.
    Feb 21, 2015
  • / 5
    From nadia husseini To Jessica Carroll (Re: Job #132445) Great working with Jessica! Professional, fast and very accommodating.
    Feb 19, 2015
  • / 5
    From Ruslan Efimov To Jessica Carroll (Re: Job #132115) Jessica is one of the greatest talents we've been working lately. Thank you very much for your great performance!
    Feb 10, 2015
  • / 5
    From ahmed MM To Jessica Carroll (Re: Job #130820) I want to thank you for how quickly you responded to my job posting as well as your performance
    Jan 31, 2015
  • / 5
    From Richa Patel To Jessica Carroll (Re: Job #130628) GREAT WORK!
    Jan 29, 2015
  • / 5
    From Larry Haas To Jessica Carroll (Re: Job #128635)
    Jan 8, 2015
  • / 5
    From Stephen Baker To Jessica Carroll (Re: Job #126003) Great character read!
    Dec 5, 2014
  • / 5
    From Ruslan Efimov To Jessica Carroll (Re: Job #125860)
    Dec 3, 2014
  • / 5
    From Ruslan Efimov To Jessica Carroll (Re: Job #124552) Thank you, Jessica, for the great work on the detective part!
    Nov 20, 2014
  • / 5
    From Blair Frayer To Jessica Carroll (Re: Job #119081) Great work Jessica!!
    Nov 4, 2014
  • / 5
    From Pawel Zuchowski To Jessica Carroll (Re: Job #119366) Hi Jessica,

    thank you very much for your work. The movie will be great thanks to you. I will send you a link when it will be ready. I am still waiting for some illustrations, but at the end of October it should be ready.

    Best,
    Pawel
    Oct 5, 2014
  • / 5
    From Fiona Sanderson To Jessica Carroll (Re: Job #119266) Very professional. Provided a great quality voice over with a very quick turn around. Offered a variety of readings to choose from. Highly recommended.
    Sep 30, 2014
  • / 5
    From Maury Rogow To Jessica Carroll (Re: Job #116590) Thank you!
    Sep 24, 2014
  • / 5
    From Reliv International Inc. To Jessica Carroll (Re: Job #115566) Did a nice job.
    Sep 12, 2014
  • / 5
    From Britt Lisbjerg To Jessica Carroll (Re: Job #117688) Very quick response time and good communication on fee and technicallities. Delivery was made on days notice and we have been satisfied to be working with Jessica-
    Sep 12, 2014
  • / 5
    From Lee Walker To Jessica Carroll (Re: Job #115237) Thanks Jessica, great job and we are very happy with the results that you have produced for us.
    Highly recommended!
    Aug 31, 2014
  • / 5
    From Anna Bailey To Jessica Carroll (Re: Job #83434) Jessica did an excellent job on our recent project and turned around her work extremely quickly with no fuss whatsoever. I would certainly work with Jessica again and would highly recommend her to others.
    Aug 29, 2014
  • / 5
    From THIBAUT DEHEM To Jessica Carroll (Re: Job #113098) Very fast and good voice-over!
    Aug 11, 2014
  • / 5
    From Gabe Carter To Jessica Carroll (Re: Job #111345) Jessica is fantastic. Wonderful voice and acting instincts. Spot on delivery. I look forward to working with her again.
    Jul 4, 2014
  • / 5
    From Joe Walsh To Jessica Carroll (Re: Job #105687) A wonderful job. Quick to reply and gave an impressive performance with great quality. Very pleasant to work with!
    Jun 13, 2014
  • / 5
    From Battalion Creative Agency To Jessica Carroll (Re: Job #108811) We really appreciate the work that Jessica put into this project, would highly recommend!
    Jun 9, 2014
  • / 5
    From Ben Greenhoe To Jessica Carroll (Re: Job #106445)
    Jun 2, 2014
  • / 5
    From Michael Lin To Jessica Carroll (Re: Job #107509) Fantastic - exactly what I was looking for as a first time voices.com user.
    Super responsive and just what the company needed.
    May 26, 2014
  • / 5
    From Andy Sherman To Jessica Carroll (Re: Job #107515) Great read under time pressure, quick turnaround. Much appreciated.
    May 24, 2014
  • / 5
    From Tony W To Jessica Carroll (Re: Job #106574) Jessica is incredible! She sent me a (perfect) iPhone demo of my script within hours and a day or so later I had the complete, final studio version for my project! It was a total pleasure working with her and so I not only recommend her but put on record that I sincerely can't wait to work with her again! Bravo Jessica - you've really made this project come alive for me! :)
    May 13, 2014
  • / 5
    From Bryan Reaves To Jessica Carroll (Re: Job #104941) Excellent work - amazing voice!!! Very timely turn around - executed exactly as promised. Looking forward to working with Jessica again!
    May 3, 2014
  • / 5
    From Grant Thomas To Jessica Carroll (Re: Job #99310) Excellent job! 5+ stars!
    Apr 1, 2014
  • / 5
    From Richard Lorway To Jessica Carroll (Re: Job #95208) Hi Jessica:

    Great work. We are approved.

    Thanks so much and have a great weekend!

    Richard
    Feb 21, 2014
  • / 5
    From Union Productions To Jessica Carroll (Re: Job #96492)
    Feb 14, 2014
  • / 5
    From Jamie Malsam To Jessica Carroll (Re: Job #96010)
    Feb 12, 2014
  • / 5
    From Ruslan Efimov To Jessica Carroll (Re: Job #96374)
    Feb 7, 2014
  • / 5
    From Joel Goldstein To Jessica Carroll (Re: Job #96629) If Anyone needs a British accent, I would highly recommend Jessica
    Jessica is the best, very fast service, very clear and professional file, the music that she chose for me as the background is a perfect fit !
    and she did exactly as the specs required, no hassle, working with Jessica was simple quick and very easy, I posted this job yesterday and the files is already in use on my phone system!
    Thank You Jessica,
    Jan 31, 2014
  • / 5
    From Roman Schoensee To Jessica Carroll (Re: Job #89900) Thank you so much for the fast services, we are very pleased with the results.
    Dec 5, 2013
  • / 5
    From Nicolas Robin To Jessica Carroll (Re: Job #91485) Great job !
    Dec 4, 2013
  • / 5
    From Tassilo Rau To Jessica Carroll (Re: Job #90077) Excellent work, creative, professionel and fast!
    Nov 25, 2013
  • / 5
    From Michael Jaschke To Jessica Carroll (Re: Job #90842) thanks Jessica - great job!
    Nov 21, 2013
  • / 5
    From Tim Carter To Jessica Carroll (Re: Job #90739) Jessica did a great job and the turn around was very quick!
    Nov 18, 2013
  • / 5
    From Khaled Khalifeh To Jessica Carroll (Re: Job #89295)
    Nov 18, 2013
  • / 5
    From Olga Kosova To Jessica Carroll (Re: Job #87189) Great voice, very professional and friendly. Highly recommended.
    Oct 8, 2013
  • / 5
    From Aaron Brown To Jessica Carroll (Re: Job #86805) Great job, client loves it! Thanks
    Oct 4, 2013
  • / 5
    From Tyson Maughan To Jessica Carroll (Re: Job #87218) Great Work
    Oct 3, 2013
  • / 5
    From Heather Henderson To Jessica Carroll (Re: Job #85785) Jessica was extremely pleasant and professional to work with. She delivered exactly what I had envisioned when I wrote the script. Her work was prompt, professional, and affordable, and the recording was very high quality. I will definitely hire Jessica again in the future.
    Sep 17, 2013
  • / 5
    From Michael Jaschke To Jessica Carroll (Re: Job #84674) fast, professional -> impeccable
    Sep 6, 2013
  • / 5
    From Roman Schoensee To Jessica Carroll (Re: Job #83529) Professional, fast. Great person to work with!
    Sep 3, 2013
  • / 5
    From Aaron Brown To Jessica Carroll (Re: Job #83672)
    Aug 29, 2013
  • / 5
    From Paul Seibert To Jessica Carroll (Re: Job #84171) Excellent!
    Aug 29, 2013
  • / 5
    From Ian Pow To Jessica Carroll (Re: Job #78153) Jessica has an incredible voice and been excellent to work with. We will be using her again for many more of these projects. I would recommend her to anyone looking for a professional talent with an exceptional range of diverse voices.
    Jul 2, 2013
  • / 5
    From anne lueneburger To Jessica Carroll (Re: Job #79200) Wow. Jessica really went the extra mile, she re-recorded a couple of pieces upon request and was very open and flexible around project parameters and timing. What impressed me most is her ability to go beyond the traditional voice over repertoire and to really read our narrative in a way that it reflected desired impact. It was not a surprise when I learned that Jessica is a professional actress. Thank you, Jessica, it was fun working with you!
    Jun 18, 2013
  • / 5
    From Cesar Zuluaga To Jessica Carroll (Re: Job #78085) Thank you very much for the recording Jessica, I am really happy with the way it turned out.

    Excellent work.

    Cesar
    May 29, 2013
  • / 5
    From Svetlana Simonova To Jessica Carroll (Re: Job #77400) Great job! Perfect VO
    May 20, 2013
  • / 5
    From Dan Stevers To Jessica Carroll (Re: Job #73282) Jessica is incredible! She is technically impressive (her diction and delivery are impecable) but she also has a warm and personable voice that is instantly relatable. She absolutely nailed the voice over based on the project description, she was quick to respond to emails and delivered the final product quickly. I look forward to working with Jessica again!
    Mar 19, 2013
  • / 5
    From Chris Borden To Jessica Carroll (Re: Job #69590) Great voice. Easy studio set up. Very responsive to emails. Was a very pleasant experience.
    Feb 1, 2013
  • / 5
    From Amit Rai To Jessica Carroll (Re: Job #69336) Great voice, prompt delivery, will use her again.
    Jan 16, 2013
  • / 5
    From Irina Hill To Jessica Carroll (Re: Job #68271) Good Stuff! Great Job! Look forward to working again :)
    Jan 16, 2013
  • / 5
    From Chris Rowen To Jessica Carroll (Re: Job #68283) Great Artist. Delivered a wonderful and timely reading of the script.

    Dec 17, 2012
  • / 5
    From Tane DV To Jessica Carroll (Re: Job #67357) Jessica was an absolute pleasure to work with in every way! Not much more to say than that!
    Dec 4, 2012
  • / 5
    From Pete Wigley To Jessica Carroll (Re: Job #67235) I'd highly recommend working with Jessica. The sound quality of the recording was great and she was provided a fast turnaround. Her tone was very clear and the accent required very convincing. Thanks!
    Dec 3, 2012
  • / 5
    From Seth Fuchs To Jessica Carroll (Re: Job #64402) We couldn't have asked for a better voice-over for our video. Communication was great and the job was delivered in excellent time. Thanks Jessica!
    Oct 20, 2012
  • / 5
    From Grant Thomas To Jessica Carroll (Re: Job #61830) Thank you again Jessica. Your work was brilliant and I really appreciate how you came through for my client.
    Sep 4, 2012
  • / 5
    From Nicole Sorochan To Jessica Carroll (Re: Job #58559) Jessica was a pleasure to work with. She was accommodating, fast, and reliable- not to mention her voice was right on brief. I would love to work with her again in the future.
    Jul 3, 2012