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Ma. Teresa Dela Cruz

Ma. Teresa Dela Cruz

Quezon City, Metropolitan Manila, PH
Ma. Teresa Dela Cruz Banner
Ma. Teresa Dela Cruz

Ma. Teresa Dela Cruz

  Quezon City, Metropolitan Manila, PH

Highlights

I've worked as a Virtual Assistant/Researcher and Recruitment Manager  in my previous jobs. I always get high ratings/favorable feedbacks for job well done. I am proficient in written and spoken English.

In my recently finished work, I did Customer Service handling. I'm used to speaking the English language with Americans, Canadians and other nationals. I did Training, Transcription, proofreading and research. I maintained and updated everyday the information in the database/system - Infusionsoft. I also responded to inquiries of prospective clients through email. I also called prospective clients who call in or send inquiries through email who are interested to lease rental properties listed for lease in the market. I did appointment setting. I 've always spoken to foreign nationals in my past jobs until now.

I also proofread and edited texts of Websites using WORDPRESS. I have been using group collaboration tools like Skype, Wuala, Dropbox, Google Docs/Drive, Salesforce, Basecamp, Asana and Producteev. I also posted job ads in Craigslist.

I am proficient in MS Office. I also had years of work experience doing Office Administration, Training, Research and Human Resource Management/Recruitment. I also did administrative work and data entry as Executive Assistant to Business Executives of big Multinational companies in my previous jobs. I have extensive Customer Service Experience. I've also managed teams of people doing Inbound, Outbound and Customer service work for a foreign client (US client).

Languages

English (North American), English

Accents

North American, Philippines (Filipino, Tagalog)

Ages

Middle Aged, Young Adult

Special Skills

Audiobooks, Cartoons, Documentaries, Educational, Internet, Movie Trailers, Radio, Television

Experience

I have always done jobs related to Customer interaction that's why I am used to speaking to or communicating with foreign nationals specifically Americans and Canadians

Credentials

Education

Behavioral Science at the University of Santo Tomas

Service Description

Focusing on the minutest of details

Payment Terms

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Next Steps

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    Request a quote for your project today.