Damilola Adebayo

Liverpool, Liverpool, GB 5:07 PM (BST) Local Time

Not Yet Rated

 

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About Damilola Adebayo

I love reading and I love to create a resume for the future generation, I have done courses from various field including medical to help with my future prospects and also to help in the diagnoses, treatment and prevention of diseases

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Vocal Characteristics

Languages

English (North American), English (British), English, Afrikaans, English (African)

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Voice Ages

Child (5-12), Teen (13-17), Middle Aged (35-54), Senior (55+)

Accents

British, African (General)

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Voice Over Skills

Animation Movie Trailers Documentaries Audiobooks Elearning Radio Ad Telephone Videogames Podcasting Television Ad Video Narration Online Ad

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Studio

Turnaround Time

48 hours

Live Directed Sessions

Phone Call, Video Conferencing (Zoom, Skype)

Microphone

iPhone air piece

Computer & Software

Adobe audition

Special Equipment

Sound proofing

Service Overview

Voice Over

I can do ‘voice over’ for audio books, educational resources, animation, video games and games.I work as a customer service so I have an excellent communication skills.

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Voice Over Experience

Customer complaint handler

Amazon • Contract Full-time

Aug 2018 - Sep 2019

I worked with the manager, team leader and supervisor to ensure the resolution of complaint are solved within the time limit.
Ensure call are taken from customers regarding complaint
Ensure difficult complaint are passed to the managers or team leader for them to solve if I am unable to solve them
Arrange for unpleased orders to be returned and exchanged for desired items

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Customer service advisor

Government benefit (universal Credit) • Contract Full-time

Mar 2021 - Sep 2021

Accept calls from claimant regarding their benefits
Ensure the solved queries are documented to allow other customer service to attend to the customers the next time they have queries
Resolve any queries with regards to the claimant benefit
Worked as team with the case managers, managers and case handlers
Send difficult unsolved queries to the manager and case handler for them to solve in a timely manner

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Client List

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Voice Over Testimonials

I was awarded the best customer service advisor as I spent limited time on phone with the client and ensuring that their queries were solved in a timely manner

Government benefit(universal credit)

More Information

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