BPO industry as sales representative and technical support

0:00
Telephone
3
0

Description

A sample script of assisting a customer

Vocal Characteristics

Language

English

Voice Age

Young Adult (18-35)

Accents

Filipino (Tagalog) North American (General)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Hi, thank you for calling Abc company. My name is MArtin. How may I help you today? Okay. To proceed. May have your account number please? Thank you so much. Okay, thank you for that information, ma'am. As per our system data, you did pay your last bill on august 12, which has two days ago in one of our affiliate ID payment centers and you currently have zero balance, however, to build the TRC may generated a week before you make the payment. That's why your latest payment had been reflected. You can simply disregard this amount in the bill and continue enjoying our service. You're welcome.