ELearning
Description
Vocal Characteristics
Language
EnglishVoice Age
Middle Aged (35-54)Accents
North American (General)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
Hi there and welcome to your first day at Anthem. As you can see the work you do here is extremely important to help our members through various stages of their health journey. Each screen must be viewed in its entirety before moving to the next select next to continue to begin. Let's examine what constitutes an adverse event. Wow, you did a great job using your tools. The member got what they needed and they are on their way. Exactly. You could easily do that in one sentence. Now let's move on to something you may want to consider doing differently on the next call. Can you think of any particular area you would have changed? Exactly. You did a great job mentioning our program and asking if the specialist was in the office.