Corporate New Hire Female Voiceover for Welcome Video
Description
Vocal Characteristics
Language
EnglishVoice Age
Middle Aged (35-54)Accents
North American (US General American - GenAM)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
Welcome to er C Midwest. You are joining a team of innovative problem solvers that enjoy a good challenge and we are wired to provide the best service in the industry. One of our favorite words is, wow. From your first day on the job to your last, you deserve to know that protecting your health and safety is more important to us than anything else. Each day you come to work, you'll be making decisions that affect your health and safety. It's our job to make sure your work environment is safe, but the rest is up to you. Some days you'll be challenged to overcome obstacles you haven't seen before. You'll probably have days where you're tired, frustrated or feeling rushed to complete a project. This is normal, of course, but always remember that these emotions make you vulnerable. Over time, the best employees develop the skill to recognize when they are vulnerable and channel it into a greater level of focus on the job at hand. If you're new to this industry, be aware that new employees are at greater risk of getting hurt than more experienced employees you will receive on the job training, but you will not become an overnight expert. So if you're uncomfortable doing anything, you're being asked to do, even though you've been trained, ask for help. We want you going home in one piece every night. All that said here is a brief overview of our safety policies to get your feet wet on the topic of health and safety. Here's a list of what we will cover. You'll be getting just a brief overview of each topic here, but throughout the year, you'll get more detailed training. Please take a minute to read our views on the importance of health and safety as a company. Here's an important slide to remember. Although injuries do happen, we know they are all preventable. It is dismissive and lazy to just accept that someone getting hurt is the cost of doing business. This is clearly not the case to repeat what was said earlier. Don't be afraid to ask questions if you're not sure how to do something. You put yourself at risk if you don't and none of your coworkers wants that they know they are personally responsible for you. Make sure you take responsibility for their safety as well down the road if you do get hurt, make sure you notify your supervisor immediately, delays in reporting. Raise more questions about how an injury really happened here. We want to get into why accidents happen. You've probably heard different versions of this before. If you've worked for larger companies, accidents occur mostly because of unsafe acts or conditions. It is our responsibility to try to eliminate unsafe conditions. It's your responsibility to eliminate unsafe acts. What are the other 2% you ask, let's call them freak occurrences like unforeseen equipment failures before we get into unsafe acts. Let's quickly address unsafe conditions. Your safety department has done regular audits at each ERC facility and graded them according to the unsafe conditions that may or may not exist. Each facility has the opportunity to correct these conditions and learn to be proactive in discovering new unsafe conditions that may pop up our follow up audits almost always show improvement in overall score. We encourage you to consistently be on the lookout for potentially dangerous conditions, especially look for things that aren't necessarily obvious like slippery surfaces, overloaded shelves, open containers, et cetera. On the subject of unsafe acts. Its common to hear people say that nine out of 10 incidents occur because of unsafe acts. So let's spend a little bit of time on how behavior can influence health and safety for starters. Why do people do things unsafely? The reasons are either intentional like taking shortcuts or cutting corners or unintentional like lack of training. Some intentional unsafe acts might be attempting to lift more weight than you can handle. Choosing not to wear PPE or taking unnecessary risks. However, the same ax could also be unintentional if the person wasn't properly instructed on how to lift what PP to wear or how to safely complete a job. Here are some important aspects that lead to unsafe acts. Training is a major factor and one thing that could always be improved, but the rest could still be a problem even if you had good training. In fact, complacency, frustration, fatigue, and rushing are things that an average employee would deal with on a daily basis if you knew that you were more likely to get injured. Because of one of these things, you'd be smart to teach yourself to be aware of. When you feel rushed, tired or frustrated and tempted to take shortcuts as a result, your reaction should then be to increase your focus on the task at hand. This is a skill that outstanding employees often have. What happens to people that take shortcuts. The honest answer is that they usually get away with it and nothing bad happens. Once the seed is planted, that nothing bad happened. The first time it becomes convenient to take the shortcut, the job gets done more efficiently and you get in the habit of disregarding what could be an important safety step in completing a task. If you took the time to Google confined space accidents, you could see extreme examples of what happens to people that have taken shortcuts with confined spaces. And oftentimes the person telling the story will start with something like we had entered into this area with no incidents for many years. This short video is a good illustration about putting other people at risk with shortcuts. Think about what your mother would want you to do. Now, let's get into hazard recognition. Another important safety skill, please take a minute to read through the scenario on this slide. Now, look at what a project like this requires all the standard confined space entry equipment, plus supplied air, an experienced project manager and a good amount of training. This is clearly a dangerous job and we recognize that ammonia gas can be deadly and yet on jobs like these that are very dangerous. We rarely see people get hurt. The reasons why are actually pretty obvious we can and do control every hazard when we are aware of how serious the consequences can be for not doing. So when you have an entire team that is collectively focused on safety because of good hazard recognition, even the most dangerous jobs happen without a hitch. On the other hand, what do you think often happens on less dangerous jobs? Take a brief look at each picture note that there are common safety rules being ignored in both. Yet neither person sees any danger in what he is doing. If he did, he wouldn't be ignoring the safety rules if the person on the ladder stands above the second rung from the top 100 times and gets away with it. 99 of them, he still falls once in the same way. If the driver getting out of his truck uses two points of contact versus 3 1000 times and nothing happens on the 1st 999. He still might turn an ankle or knee just once and require time off of work. Have you never heard of anyone falling off a ladder or twisting an ankle coming off a step? These things happen in part because of failure to recognize a hazard and they are 100% preventable. Up to this point. We've talked about skills to prevent injuries. But what should you do if you do get hurt? The number one most important thing to do first is tell your supervisor do not wait to report an injury, especially if you think it might impact your ability to do your job reporting immediately, makes it easier for us to tie the injury to a work related activity and potentially address a real safety issue that could affect the next person doing that task for more serious injuries like strained backs, shoulders or knees. We can call a medical professional at work care that will help guide you through the best way to handle your injury. Many have found this to be extremely helpful. Last, if you're involved in an emergency, we will call 911 or arrange for transportation to the emergency room. Again, it needs to be emphasized that if you get hurt, you must let us know immediately. Once you do that, we will document it and ask you to fill out an incident report. This is not to get you in any hot water, but rather to record important details about what happened, how it happened, why it happened and so on. So we can do a proper investigation and make adjustments to how we do things. The longer you wait to tell anyone about an injury, the more questions we will ask you and the harder it will get to tie your injury to a work related activity if you would end up getting treated for an injury and miss work know that we will do everything we can to get you back working as soon as possible. We honor work restrictions and would rather have you back on light duty than miss more work. Now, we will get into some actual health and safety procedures starting with hazard communication or has come. You have a right to know about potential chemical hazards that exist at our facilities. The has com standard ensures that information about chemicals is made available to you at ERC. We have safety data sheets in binders at each facility that contain information about all the hazardous chemicals kept on site. We also require labeling on all primary and secondary containers that displays the proper warning information about each chemical primary containers are the original containers that chemicals were shipped to us in these almost always have proper labels from the manufacturer because they are subject to the same rules. Secondary containers are usually smaller containers used to transfer liquids for temporary use. For example, our maintenance department uses secondary containers for filling washer fluid or oil. These require labels like the one shown here and must always show the chemical name along with the appropriate rating for each category. It is our responsibility to fill out these labels and put them on every secondary container we use. Here is a list of some of the more common hazardous chemicals we store at our facilities. Feel free to review safety data sheets for each of these in the binder at your facility. You saw a short video before that dealt with locking out an electrical panel. Lockout. Tagout refers to the procedures used to isolate or eliminate potentially harmful energy before doing any work. It is a crucial safety step in any job where energy sources exist as you can read here not doing. It is often the cause of severe industrial accidents. You must have detailed training on specific lockout tagout procedures for each piece of equipment before performing it. There are many different types of energy that could potentially require lockout. Some of these are electricity, hydraulics, compressed air and plumbing lines. So when do you lock out a machine? Here are three of the most common criteria requiring lockout tagout maintenance activities near the point of operation of a machine, bypassing machine guards and the possibility of being injured by moving machinery if you have not been trained to lock out equipment. It is your responsibility to notify someone who has and get them to apply their locks. According to the procedure, please note the three examples of work that likely requires lockout tag out and know that there are countless more examples as well. A few things all new employees should know. Our plants have lockout tagout procedures posted near the equipment that requires lockout tagout. We also have a written lockout tagout procedure in our safety manual which is located in the plant manager's office. Last any lockout we do off site should only be in addition to locks that have already been placed on equipment by our clients. We should never lock out someone else's equipment unless we have had specific training and are authorized to do so. Next, we'll move on to personal protective equipment or PPE, you will be expected to wear safety glasses and steel toe boots at all times inside our treatment facilities and maintenance areas. This includes all office personnel, drivers and visitors. Not just plant employees, please get in the habit of wearing your glasses. Serious eye injuries are hard to come back from, er, C will always provide you safety glasses free of charge for footwear. Er C we will reimburse you up to $100 every six months where you choose to buy your boots is up to you as long as they have the protective toe, submit your receipts either to your supervisor or accounts payable if you prefer. You can also pick up a voucher from the safety department for Rogan's shoes. The voucher is good for 100 and $50 and gives you a 15% discount off the normal price. As for hearing protection, most times you won't need it. But be aware that if you are water blasting or working close to the pump on any of our tankers, you may be exposed to dangerous noise levels that will require ear plugs at a minimum. ERC provides hearing protection at no cost to you. So be sure to have some on hand if you do need it. A couple more notes on PP. What we've discussed so far is just the generic requirements. There will be situations where more PPE is required. One example would be when offloading corrosive chemicals. Another would be when you are on a client's property that requires hard hats or fire retardant clothing. You would always follow rules of the site owner when on their property. No questions asked. Moving on to electrical safety, never attempt to repair any electrical issue. You are not qualified to work on ERC only allows qualified employees which in this case means certified electricians to work on building electrical systems. The rest of us are limited to inspecting powered hand tools and cords when it comes to electricity. The only exception would be maintenance required on transfer pumps and other electrical equipment within the plant. In the event that this equipment requires electrical repair. A qualified person can lock out power to the equipment and perform the repair without being a certified electrician. You may need to be trained by ERC personnel to operate a forklift. At some point. Even if you have had experience with other employers, you will still need to be certified by our trainers. This means you'll have a short classroom session on safe operating principles followed by a skills test where you demonstrate to the trainer that you know how to safely operate a forklift. Please take a minute to review the expectations for all forklift drivers. There are expectations for non forklift drivers too avoid the high traffic areas. If a truck is coming toward you in forward or reverse, make eye contact with the operator. So he knows you are there. If you must walk through high traffic areas, stay off to the side and away from the center of the aisle, so the truck can get around. You never assume the operator can see you or knows you are there and never walk under raised forks. For any reason, the topic of bloodborne pathogens is something that we will cover annually to fulfill Osha's training requirements. So you will just get a brief introduction to it here. Bloodborne pathogens live in human blood and can cause disease to those that get exposed. The most common diseases are hepatitis B, hepatitis C and HIV. You can be exposed to these diseases at work through exposure to blood while helping an injured employee who is infected. If you've never heard the term universal precautions, it is related to bloodborne pathogens and it is what it sounds like. Treat all blood and body fluids as if it is infected, meaning wear gloves and other protective clothing to avoid getting exposed. People who carry bloodborne pathogens don't always know it or show symptoms. So it's best to assume all blood is contaminated after an incident occurs. It is appropriate to clean up any remaining blood with a 10 to 1 solution of water to bleach to kill any virus, dispose of clothing and clean up materials as biohazardous waste. In other words, keep it separate and do not throw it in the trash. Last, if you haven't been trained in first aid, you should find someone else in the facility with training to help an injured person. Each of our facilities has an emergency action plan that directs you on how to respond to certain emergencies that are most likely to arise. We have air horns on site that would signal an evacuation and we will conduct annual drills to make sure employees know what to do and where to go in an emergency. All of our plans recommend calling 911. If emergency assistance is needed like in a large fire or an active shooter situation, please note the specific actions required for each type of emergency for medical emergencies. Call 911 and immediately notify a supervisor or safety manager for large fires, sound the air horn and evacuate the facility. Then call 911 for severe weather, verbally communicate for everyone to move to the severe weather shelter and for an active shooter move to a safe place and immediately call 911. Here are the rally points for evacuations and severe weather emergencies at each location. Each area is quickly accessible and easy for any employee to find. One of the most important keys to a safe working environment. Believe it or not is housekeeping. To this end, we need effort from every employee to maintain a clean work area. Whether that means the treatment plant or the truck during facility audits, we will be paying close attention to how neat the work area is kept and in many cases, the facility score is either helped or hurt by things like cords and hoses, tools, spills and so on. Storage racks and cord reels are very effective in helping to store things that typically lead to poor housekeeping. Other important aspects of housekeeping deal directly with regulatory compliance. For example, material stored in front of electrical panels or emergency equipment is a violation and could get us cited by agencies like OSHA. A good housekeeping plan would prevent that from happening. It would also prevent blocking emergency exits which could have severe consequences in a large fire. The last topic we will cover is ergonomics. What is ergonomics. It sounds relatively simple fitting the job to people saying the same thing in a different way. Ergonomics is about looking at people's natural movements and abilities and trying to make sure the job doesn't require them to work outside of those physical comfort zones. There is physical work involved in being a driver plant, tech, maintenance, tech, and industrial services, tech. You will need to think about things like lifting beyond your ability, using too much force and carrying loads too far from the center of your body and avoid doing those things whenever possible with ergonomics in mind. If a task requires too much force, look for mechanical help, there should be equipment available at all of our facilities to help you move whatever needs to be moved. If for some reason, there's no way to avoid moving something manually, make sure you get help and avoid trying to move it yourself whenever possible. Keep your arms below shoulder level and elbows in tight to your body when carrying a load. Furthermore, lift, using your legs and avoid twisting while carrying anything. In summary, we are glad to have you here and hope you are introduced to plenty of personally rewarding experiences through those experiences. Please make working safely every bit as important as anything else. You do work to understand the risks of every new task and adjust to them accordingly. Work on cultivating good habits and safety skills. Like what we discussed earlier most important ask questions if you need more explanation. There are lots of concerned people here who are willing to help. Thanks and take care.