Voice Over • Video Narration
This is an explainer video that walks clients through how to use Insure Life’s new and improved site to check on their coverage balances, upcoming appointments, etc.
English (North American)
Middle Aged (35-54)
US General American (GenAm)
Note: Transcripts are generated using speech recognition software and may contain errors.
Helping the client through their accident claim can be a difficult process. Not only is the client still in shock from their experience, there may also be awaiting their funds or pay out if a client calls and wants to know when their claim will be processed and when they will receive their funds. Here are the steps you should take first you want to look into when the claim was processed. If the date field is blank, you will want to search the database by claim number instead of customer name. This will pull up the exact result and ensure that duplicate entries don't exist.