The trusted human voice layer for customer service automation
Give your product a Branded AI Voice your customers choose as the voice of their call center.
How Cresta meets enterprise CX leaders’ expectations with Branded AI Voice
Stock AI voices sounded real, but not quite right for Cresta’s enterprise clients in Australia. Voices connected Cresta with a professional Australian voice talent who recorded high-quality audio based on common customer support scenarios.
Cresta used the recordings to produce a Branded AI Voice: an expressive, realistic clone that their enterprise clients can deploy as the voice of their Cresta AI agent.
Trusted by the world’s leading software and tech companies
specific brand
The data backs it up: what enterprise decision makers and consumers expect from AI voice
79%
say AI voices should come from real, attributed voice actors
77%
say exclusive licensing rights are important
61%
of consumers say AI voices are most memorable when exclusively associated with
one company
How it works
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Strategic Voice Design
We combine 20 years of casting expertise with our proprietary VoiceMatch™ algorithm to source the voices for your product and clients. Test how your shortlisted talent will sound on your desired cloning platform before final selection.
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Voice Rights & Governance
We handle every dimension of AI voice governance—consent, compensation, usage rights, exclusivity, and ongoing performer involvement—so every AI voice your customers deploy inherits
the same protection. -
Professional Voice Capture
We bring professional audio production to every recording: scenario-based scripts for customer service interactions, live-directed sessions in our Recording Studio, and rigorous QA—so your AI voice sounds real, on-brand, and ready
for your customers.
High-quality voice capture in our proprietary Recording Studio
Our web-based Recording Studio lets professional talent record high-quality audio from anywhere. Mandatory QA checks upfront, real-time monitoring, and live session direction ensure we capture the right performance to generate an effective AI voice.
Clone on any model—no vendor lock-in
We provide audio files that are compatible with any cloning platform, including your own model. Changing cloning vendors? No problem. Your license covers the recordings, so you can re-generate the AI voice as needed.
Design a custom AI voice that's as powerful as your product
Talk to our team to create licensed AI voices ready for every industry, use case, and interaction.
Frequently Asked Questions
Stock voices come from a public library anyone can license, and a contributor can remove theirs anytime. A Branded AI Voice is licensed to you for an agreed term, cast specifically for you, with full script control and documented consent.
Licensing terms are defined upfront to cover exactly how the voice will be used, including deployment inside a product you resell to end customers, with usage rights and scope documented before recording even begins.
You can get consent from your original talent to clone their voice into a new language, which is the faster and cheaper option, or hire a new native speaker from our global network of 4M+ talent speaking 110+ languages across 185 countries, which requires a new contract.
Yes. A Branded AI Voice includes ongoing access to the same talent for additional recordings—so you can fine-tune it as new terms and product names emerge, protecting your investment long-term.
We deliver audio files compatible with any cloning platform, including your own in-house model—no reformatting or platform lock-in required.