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As an industry leader, has been written about, referenced and quoted in newspapers, trade journals, university case studies and online media outlets. If you have questions or comments, please contact Trisha Beausaert at or find us on Facebook, Twitter, LinkedIn and YouTube.

Press Releases

If Advertisers Can Rise to the Mobile Challenge, the Rewards Will Be Huge

June 27, 2014
"The smartphone and tablet market is very fragmented, with a plethora of screen sizes that need to be supported. Even if you were to support only mobile devices from Apple, you would need to modify your landing pages to support the iPad, iPad Mini and two iPhone screen sizes. However, having a fully responsive site can be worth the effort you need to put in. reported a 140% increase in transactions from their responsive efforts."

Best Business Voicemail Greetings: Tips and Examples

June 27, 2014
“Among all the challenges of managing and marketing a business, your business voicemail greeting is one of those things that is often rushed or falls under the shadow of larger or more pressing challenges. Voicemail is not only a valuable customer resource, but is often the first impression of your quality — you wouldn’t print an unfinished logo or wear your gym clothes to a pitch — likewise, you shouldn’t overlook your voicemail greeting.”

It’s Time to Re-think The Way We Define Innovation

June 24, 2014
“What’s one of the biggest misperceptions on innovation? That it’s large businesses, with their vast resources, that are leading Canadian innovation. A recent survey of innovative businesses, by IDC and, debunked that notion and found innovation is not being driven wholly by big investments in research centres, but rather through the everyday use of technology particularly in small businesses.”

Now Hear This! Celebs like Katy Perry, Oprah Fuel Audiobook 'Golden Age'

June 23, 2014
“Celebrities bring with them a built-in audience,” says Lin Parkin, writer and editor for and Voice Over Times. “Having a big-name celebrity read an audiobook is likely to get more press coverage, which increases public interest and awareness of audiobooks.”

Small Business Loan Success Stories:’s Collaboration with FedDev Ontario

June 19, 2014
“Naturally, the Ciccarellis’ success as business owners didn’t come out of thin air. Rather, it’s the product of sage strategizing (David was a 2013 finalist for the Ernst & Young Entrepreneur of the Year award), tireless networking (Stephanie is one of the most connected people in her field), and an effective collaboration with FedDev Ontario, a Regional Development Agency in the area, where the couple obtained a small business loan called SOFII.”

David Ciccarelli: Startup Success, Putting Your Issues in Perspective

June 18, 2014
“The best way to keep your sanity and soothe frayed nerves? Perspective. Navigating difficult business situations as an entrepreneur is offset by the high points; the days, weeks and even month-long stretches when everything comes together.” Maintains a 95% Customer Satisfaction Rating with Clicktools

June 6, 2014
“With a global network of more than 125,000 voice actors in over 100 languages and more than 125,000 online clients, takes customer loyalty very seriously.”

Three Ways to Use Social Media To Build Relationships (And Three Ways To Ruin Them)

May 30, 2014
“Social media is an important and effective way to strengthen relationships with your customers, but how do you actually do it?”

Entrepreneur Insider Series – Stephanie Ciccarelli,

May 27, 2014
“Having built the site from the ground up and championing innovation as a key value, we don’t sit on our laurels. We’re always working to improve upon superior customer service and further develop relationships with key players to help us continue to grow our business and establish as the new standard of hiring voice talent.” Embraces Technology to Keep Business Growth on a High Note

May 27, 2014
“The voice over industry is rapidly growing as the popularity of mobile gaming apps creates new opportunities for voice actors to showcase their skills., the online marketplace that connects businesses with voice over talent, is benefitting from this expansion first-hand.”

6 Tips for Coming Up With Your Million-Dollar Business Idea

May 18, 2014
“Don’t get focused on the tech or how to dominate the market, just identify a problem and set about solving it. By doing so, you’ll be advancing humankind.”

Let Your Own Customers Inform You

May 14, 2014
“You can keep your eyes and ears open by having Google alerts on your competitor, but this sort of constant monitoring can be discouraging, distracting and worst of all, emotionally consuming. Don’t take your eyes off the prize.”

Voice-over Entrepreneurs Make Their Own Good Vibrations

May 5, 2014
"As a North American market leader in its field, of London, Ont., knows a thing or two about connecting voice talent with the clients who need it."

Voices Begins Execution of Global Strategy

May 5, 2014
“Now customers can use Voices in Latin American Spanish; the company recently announced that users speaking Latin America Spanish will be able to search, audition and hire voice-over talent in their native tongue.”

5 Important Reasons Why You Need to Redesign Your Website for the Mobile Web

April 30, 2014
“Too often, ‘mobile’ is a concept that is lumped in with other marketing buzzwords such as ‘social’ or ‘local.’ But, I challenge you to view mobile technologies as a competitive advantage. In many industries, your mobile strategy could be the reason why you win more business today and in the coming years.”

The Great Design Debate: Responsive or Optimized?

April 24, 2014
“If your organization has yet to move into the mobile space, then getting a mobile site online quickly will be faster than redesigning the site of a large enterprise.  Mobile may be the best use case if it's a micro site and the site has a short shelf life. Otherwise, for long-term planning, responsive design has so many benefits.”

I’ll Take ‘Motivating Employees’ for $200, Alex

April 21, 2014
“Acknowledging achievements and setting new goals is fine, but if you are trying to create a dynamic culture for your team – while also finding a creative way to present information to them – traditional communication and meeting methods just don’t cut it.”

Call Centre Kindess: Tips on Telecommunications Etiquette

April 9, 2014
“We have a vast database of existing clients and new client sign-ups, so it’s really about managing your time and making sure that the person on the other end of the phone doesn’t feel pressured to use our service at any given time, but is appreciated for finding our service.”

Hooked on Hashtags

March/April 2014
“Hungry to learn more about hashtags? Here are some dos and don’ts involving the social media vehicle.”

Finding Future Employees at Events

March 13, 2014
“When most people think about networking, seldom do they think of it as a means to recruit a new team member — that is unless your business is growing rapidly and pursuing an aggressive round of hiring.”

7 Social Media Blunders to Avoid

Jan. 29, 2014
“Although there are numerous actions a company can take to improve client outreach and interaction, there are also many things to avoid. Social media errors show a lack of competence and lower the fans’ and followers’ confidence.”

Need to Hire Quickly? Try Speed Interviewing

Jan. 26, 2014
“Like most startups, your first hire is the scariest because you lack a process. But as your team grows, an interview format is developed. In earlier days, we tended to interview practically everyone who applied, but as interest in working at our company grew and our requirements evolved, a new recruiting and interviewing format was required.”

The Daily Huddle: How an Information Blitz Can Improve Your Communications

Jan. 21, 2014
“From a small two person operation that must divide their roles and responsibilities to avoid stepping on each other’s toes to the large enterprise with thousands of employees and an entire team dedicated to ensuring that the right message is communicated in a timely manner- internally at first, and then externally to stakeholders- effective communications as the basis for a thriving organizational culture.”

5 Tips for Choosing the Right Voice Talent for Your E-learning Course

Jan. 16, 2014
“So you’ve finished your course, nailed down your talking points, and mapped out your distribution. But have you thought about the voice that will bring your training to life?”

How Mid-Sized Cities Such as Louisville Can Continue to Attract Talent

Jan. 14, 2014
“David Ciccarelli, CEO of, shared with how he works to attract talent to his company’s headquarters in London, Ontario, a city that he said is not viewed as so hip or cool.”

TimeSteps is Featured in a Case Study

Jan. 10, 2014
“A recent addition to the website is a case study featuring the video work of Marilyn Petrokubi and Rob Lieberman of TimeSteps Productions. Inc.  ‘It was thrilling for us to be featured like this,’ says Marilyn who wrote and co-produced the video with Rob.”

Your Startup Is Located Where? How to Attract Talent to a Remote Area

Jan. 9, 2014
“It’s easy to recruit talent to Silicon Valley or to a hip startup in Manhattan, but what do you do when you need to expand your team in a ‘not-so-hot’ locale?” Empowers Voiceover Talent with Insight on 2013's Voiceover Industry

Dec. 31, 2013
“‘In the midst of a digital revolution,’, an International voiceover company, speaks on voice models (or voice actors) and the potential of their careers after releasing a 2013 report on the voiceover industry, released December 31, 2013.”

Study Your Startup’s Efficiency

Dec. 18, 2013
“That sudden, first notable boost in sales can be exciting, especially for an entrepreneur who is finally seeing a venture grow. However, once the thrill has worn off, you have to switch your party hat for your business one and determine how to handle the increased work: do you now  outsource the work or do you need to bring on more staff?”

Get Involved in the Conversation

Dec. 13, 2013
“Negative press and comments around a system that isn’t up to snuff, so to speak, can be righted, not by taking offence to the feedback and defending your system, but, rather, by gratefully accepting the criticism and learning what should be done next.”

You Choose Who’s a Competitor or Collaborator

Dec. 4, 2013
“You have come up with a great idea, designed and developed a product, and then launched a company to the fanfare of customers.  But then, it happens.  A competitor shows up, who by all accounts has stolen your idea and may even be executing it better.”

How I Spent $30,000 Mailing Postcards

Nov. 7, 2013
“With the list purchased, cards printed and the first batch mailed, I waited by the phone ready to take orders for new business. Weeks passed and I tallied up the results: a measly two new leads. That’s right, I just paid $15,000 per lead.”

Google Glass In Focus

Nov. 4, 2013
“The first man in Canada to use Google Glass talks about his experience with the futuristic device.”

What Territory Do You Want to Defend?

Oct. 16, 2013
“When thinking about protecting intellectual property, the first question you should ask yourself is ‘What territory am I trying to defend?’ Is it your name, your logo or both? Perhaps you want to protect an invention or a new process that yielded an unexpected, yet remarkable result. Knowing exactly what you want to protect will help you choose the path of registering a trademark or the long process of filing for a patent.”

How to Hack Your Way to a Better User Experience

Oct. 12, 2013
“We realized considerable time and resource savings with our responsive web design approach, and were able to eliminate lines and lines of code that we weren’t using."

Redesigning a Website with Adobe Edge Reflow

Oct. 1, 2013
“When we set out to redesign the website, we knew we needed to focus on mobile, because that’s where a lot of our traffic was coming from. With 85% of mobile site visitors skipping through to visit the full site it was evident that we needed to offer more mobile functionality.”

Maintaining the Co-Founder Balance

Sept. 24, 2013
“There are some practical tools that we use, which other startups can also employ to prevent miscommunications and provide clarity as to each co-founder’s place within the organization.”

Identify Top Motivators for Employees

Sept. 20, 2013
“One of the most challenging decisions any founder needs to make is how much they are willing to sacrifice financially so that their fledgling startup can succeed. When you’re bootstrapping a company, an executive salary can make or break your capacity to bring on highly skilled people to help grow your business.”

Customers Are Only a Click or Phone Call Away

Sept. 12, 2013
“On the cusp of our business’s 10th anniversary, the success we’ve experienced reminds us that it doesn’t matter where we are, what time it is or how many people we see on a daily basis. The world is at our doorstep and customers are only a click or phone call away.”

Consider Time, People and Finances

Aug. 29, 2013
“Just like balancing the books, giving back must be properly budgeted for and recognized as an investment of your time, talent and/or treasure.”

Behave Accordingly

Aug. 7, 2013
“With more traffic coming from mobile devices, turns to responsive design to create a site that works equally well on all platforms.” founder: Be quick and always give great service

Financial Post Oct 17, 2012
"David Ciccarelli went to school to become an audio engineer and opened a recording studio after he graduated. He began working more and more with voice-over actors, including an artist named Stephanie, who would soon become his wife and co-founder of"

100 Founders Share Their Top "Aha" Moments

Oct 15, 2012
If two people recorded voice-overs locally with modest success, surely there’s a global market for voice-overs. Aha! So we built a website to bring voice actors together for work opportunities in exchange for an annual membership fee.

Firms review social policy based on new tech

ZD Net Oct 11, 2012
"Stephanie Ciccarelli, co-founder and CMO at Canada-based online marketplace, said the company updates its social media policy along with its employee handbook at least once a year."

The Marketing Executive Who Became a Voice Actor

Bloomberg Business Week Oct 8, 2012
"Dana Marks, now 66, has become a full-time voice actor. Through demos on voice-over talent marketplace, the Cupertino resident has landed more than 20 jobs since 2010, invluding voice-overs in company videos, Web ads, and phone systems, in addition to dozens of public service announcements."

Surprising Six-Figure Jobs

CNN Money Oct 5, 2012
"I do a lot of commercials for national furniture retailers. I announce the big sales. I just did an infomercial for eDiets where I introduce people who had success on eDiets. I fo car dealers and laser vision correction doctors. I did a voice-over for an animated medical documentary."

Easy High Paying Jobs

ZD Net Dec 20, 2011
"Voice acting, depending on the job, can be high-paying and requires little physical effort in terms of what one might consider traditional physical labor."

The Do-It-Yourself Economy

New York Times Dec 12, 2009
"In less than one minute, we created an account, posted our requirements and solicited bids. Within five minutes, we had 10 to 15 applicants."

Voices... If You Have One, You May Be Eligible

Mashable Nov 24, 2008
"The marketplace for spoken word has been refashioned to play a broader role still for (most) all things audible."

Internet gives voice to unseen actors

CNN June 11, 2007
"Today, it's almost too easy. Voice actors can be their own agent. Clients find them through personal websites or via talent-congregation sites"

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