Technology to Power the Industry Leading Website
Voices.com has created cutting edge technology that allows the client to negotiate directly with the talent without an agent’s intercession.
Core Technologies
The Voice Over Marketplace™
Voices.com's marketplace enables people to post a job, then receive responses based upon their specific project requirements. The advanced system automatically analyzes the client needs with matching voice talent profiles and invites only the most qualified candidate to respond to a job posting. The result is a success rate of 94%, meaning that nearly all clients who come to Voices.com find a qualified professional to meet their specific needs.
Voice Search™
Voices.com's search engine helps people to search for voice talents by keyword, gender, experience, and location. People who work at ad agencies, audio post-production facilities, video production houses or the independent creative producer can use advance search techniques to drill down to specific voice characteristics and find not only dozens of amazing talent, but often voice talent who live in their area. The Voices.com search engine searches more than 25,000 profiles and tens of thousands of audio samples in real-time delivering accurate results in less than 1 second.
SurePay™
SurePay is the escrow payment service developed to handle the transactions between buyers and service providers online. Find professional voice talent, send payment and download your files - all at Voices.com. Here's how it works:
• Once you've found the best voice talent for your project, you can award them your job. Next, you will be directed to make a deposit with our SurePay Escrow Service.
• Next you'll be able to download the recorded script directly from the Voices.com website. Naturally, the turnaround time depends on the complexity and length of the recording. Often, recordings are ready in 24 hours or less.
• To complete this business transaction, you'll have an opportunity to leave feedback about your experience working with the voice talent you hired at Voices.com. Feedback consists of a 5 star rating and a brief review providing further details to support your star rating.
The Top 100
The Top 100 is a directory that organizes Voices.com voice talent by newest, recently hired, and most favored. At its core, the Top 100 lists are the result of human interactions and a ranking engine that highlights activity by over 100,000 users. The four Top 100 lists update in real-time based upon a series of triggers such as a new voice talent signing up, a user adding a voice talent to their favorites or a client hiring a voice talent at Voices.com.
Mobile Technology
Voices.com created its own app for the iPod, iPad, and Blackberry for mobile users in North America and Europe. The app allows people to find a complete listing of audio samples organized by specific categories.
The Voices.com Mobile App includes:
• Optimized browsing experience with smooth screen rotation.
• Audio samples available to play with the touch of a finger.
• Click-to-call functionality to connect with a live Voices.com representative.
• Integration with Google Maps to locate Voices.com's head office.
• Quick links to mobile versions of Voices.com's Facebook and Twitter accounts.
To visit the Voices.com mobile app, go to m.voices.com on a mobile device.
Intellectual Property
Voices.com currently holds several patents pending in the US and Canada, protecting its core technologies.
Furthermore, Voices.com holds registered trademarks for “Voices.com” in the United States and Canada, a brand and brand name that has earned the respect and recognition by the industry at large.
Innovation
There are 7 guiding principles that drive innovation at Voices.com:
1. Innovation, not instant perfection. We believe in launching new products and ideas early and often, rather than trying to perfect those ideas behind closed doors before releasing them to the public. Then, customer feedback and popularity prove which projects are most successful.
2. Share everything you can. Small teams that communicate openly have proved the best results for Voices.com. We believe in transparency in the workplace so that everyone knows what everyone else is working on. From shared documents to shared calendars and Voices.com promotes online collaboration. Daily "huddles", which are standing-only meetings are short 15 minute bursts of information sharing where facts, figures and opportunities can be discussed and acted upon as a team.
3. Ideas come from everywhere. Voices.com applies both critical thinking to generate ideas and crowdsourcing by turning to the community of members for new ideas. With the use of Salesforce Ideas, an idea capturing and voting application, Voices.com team members can add, organize and discuss suggestions on how to improve the service. Colleagues vote up the best ideas and then they are assigned to the person who can "make it happen".
4. Special Projects Voices.com encourages employees to pursue their dreams. 10 percent of the time employees are allowed to pursue their own high risk/high reward projects. Voices.com's social media efforts including Facebook Fan pages, split testing with Google Website Optimizer, user testing with UserTesting.com and FiveSecondTest.com or becoming a Salesforce Level II Administrator are all the result of 10 percent time being put to good use.
5. Creativity loves restraint. Again, Voices.com keeps all of the employee-generated ideas streamlined towards the company’s goals letting people explore but setting clear boundaries for that exploration.
6. Get users and usage – the money will follow. Respect for community is of paramount importance. We encourage interaction design over simply making things look pretty.
7. Don’t kill projects, morph them. Voices.com doesn’t waste ideas. Instead, we try to change and transform them into something the company finds useful.
