Interactive voice response, or IVR, is an automated telephone system that combines pre-recorded messages or text-to-speech technology with a dual-tone multi-frequency (DTMF) interface to engage callers, allowing them to provide and access information without a live agent.
Young Adult (18-35)
Note: Transcripts are generated using speech recognition software and may contain errors.
Hello and thank you for calling the limpet group. This call may be monitored and recorded for training or quality assurance purposes. If you know your party's extension, you may enter it at any time. For pallet sales and recycling, press one. For lumber sales, press two. To check the status of an existing order. Press three. For accounts receivable, press four. For accounts payable, press five. If you are interested in becoming a vendor or supplier, press six. For anything else, press zero at any time to repeat this message, press pound. You have reached Tl G pallet sales and recycling. Please hold while I try to connect your call. You have reached D. L. G lumber. Please hold while I try to connect your call, you have reached our world class customer support team. Please hold. While I try to connect your call, you have reached accounts receivable. Please hold while I try to connect your call.