Payer Care Management

Jessica Humphreville

0:00

Elearning

Description

This is a sample of the Payer Care Management e-learning module I voiced. This was to walk users through the system and point out the helpful additions to the features.

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (General) North American (US General American - GenAM)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
To begin our member care journey. Ethan logs into the payer care management application. He accesses the care dashboard and sees alerts that were automatically identified for his assigned member. Amber. Amber has a new care gap for colorectal cancer screening. Ethan also recognizes that Amber's annual social determinants of health survey is going to expire soon. Ethan, clicks on the care gap alert to begin care gap documentation and perform outreach with Amber. He reviews the suggested colorectal screening interventions which are made available to him from standardized clinical content. Ethan then reaches out to Amber on her preferred mode of communication telephone and conducts a session regarding the colorectal cancer screening and SS D O H survey.