Healthcare Patient Training

Profile photo for Denieccee Pettaway
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Elearning
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Vocal Characteristics

Language

English

Voice Age

Young Adult (18-35)

Accents

North American (General)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
the I H and believes reflecting on errors. Asking how they happen and what others can learn from them is the most powerful tool we have to ensure the same errors are never repeated. The H and has a three pillar question process that we always need to adhere to after an error in patient care has identified number one. How did the error occur? Number two. What did you learn from it? And number three? What can others learn from it? After those questions are answered, the H and begins a process with the patients immediate family and or caregivers to ask. How was the era explained to you by our staff? Do you want your love one to continue receiving treatment at this specific facility? What were your main concerns after the era?