Customer Service Training

0:00
Elearning
26
0

Description

Online Training - Educational Learning Courses

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (General)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Here are some quick and easy steps to provide great customer service at work. Step one. Start with a smile, smiling immediately puts the customer at ease and signals that you're ready and able to help step to treat customers with empathy and understanding. Customers want to know that you can understand their situation and their special circumstances. Step three. Respond promptly and accurately let customers know when they could expect results. Always do the job right the first time. Step four. Be reliable. Show your customers that you can deliver their requested goods or services on time.