In-house IT system training video voice over

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Description

First of a series of in-house IT system training videos for Tasman District Council to help alleviate common calls to IT HelpDesk - in this case Enghouse Interactive's Communications Centre Desktop.

As well VO, I edited, scripted (including timings), and composited the video using a number of applications - including Blender, MS PowerPoint, and Reaper. Royalty Free Music from Bensound used under Creative Commons licence.

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Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

British (Received Pronunciation - RP, BBC) New Zealand

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
setting up your mailbox for your communications Centre desktop allows callers to be sure they have contacted the right person. When you're not at your desk recording greetings for the presents, profiles will prompt. Call us to leave you a message. First, we need to set up your voicemail account to take your mail box with your name. This's used is the default. Identify. Their voicemail profiles are not recorded. Let's get started. Click voice messaging on the menu bar and select mailbox set up on the general tab. Click the yellow telephone button when your phone rings, pick up the handset, press the record button and speak after the tone. State your first and last name only to tag your mailbox when finished hit. Stop to end the recording and click Okay. Next, we'll record a general greeting for your mailbox profiles. Using the different profiles allows step to see it. A glance whether you're in or out of the office. A standard message can be used for multiple profiles for cover. How to do that? After recording your greeting, first click on voice messaging on the menu bar and select mailbox set up click on the presence Profile tab and double click on the profile. You wish to record a greeting for Click the Yellow Telephone button on When the phone rings, I pick up the handset, press the record button and speak after the tone General script for a profile. Messages. Hello, this's your name. I am unable to take your call at present. Please leave your name, contact details and a brief message, and I will return your call as soon as possible. When you're finished, click stop to end the recording from here. It is possible to export your according to your desktop and imported to your other presents profiles. To export your recording, click the file button and select export. Navigate to your desktop. Name the file and click save. Click OK to close the profile window. Double click to open the next presence profile. Click the file button and select import double click to select the recording and click OK to close the profile window. Repeat the import steps for the other presents profiles and click OK to close the mailbox settings window. You have now set up your mailbox and recorded the greeting for your presence profiles the next time you miss a call. Your caller can be sure they contacted the right person and let you know who to call back. Thanks for listening.