EastWest Bank - Corporate Bills Payment Voice Over Narration
Description
Vocal Characteristics
Language
EnglishVoice Age
Young Adult (18-35)Accents
North American (General)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
Thank you for availing corporate bills payment. Our online facility that enables you to pay your bills to any East West West accredited merchants. This instructional video will guide you how to use the corporate bills payment facility. The first part of the video will guide you on accessing corporate bills payments. The corporate bills payment facility is accessible to the East West online corporate channel of the bank. Go to www dot east west banker dot com and click the corporate link located on the upper right side of the page. Upon clicking the link, you will be directed to the login page of the East West online corporate channel of the bank. Enter your user name and password and click sign in East West online corporate channel follows a two factor authentication program to add security on your account. Upon sign in, you will be asked to either enter a one time pin sent to your registered mobile number or enter selected characters of your nominated alternate password. If a one time pin is required upon sign in a pop up window will appear to confirm sending of this pin click send, you will receive a text message from East West Bank containing a six digit pin key in the six digit pin to the field provided and click, submit to proceed with your login. Please note that the one time pin will expire after five minutes. In case you have not received a pin on your mobile number. Please click resend OTP. This will trigger the system to send another pin. If an alternate password is required during sign in key in the required characters of your alternate password as specified by the prompt in the screen. Please note that the number and the position of characters required changes. Every time you log into the system to start using the corporate bills payment facility. You must first enroll a biller and your billing details. A biller is the merchant. You will settle payments with through the corporate bills payment facility as a standard. You should already have at least one defined builder in your profile when you enrolled in the East West online corporate facility. However, if you need to add more billers, you may follow the succeeding steps. Otherwise, you can proceed to the payment process using the prior enrolled biller. The module for adding a new builder to your profile is only accessible to your system admin user to manage your biller list. Log in as a system admin once successfully log in, go to administration, then enrollment, then click enroll bills, pay merchants to enroll a new biller. Click the add merchant button. A new role will be displayed. Please fill out the details of your biller. Choose the biller you will be paying in the merchants dropdown. All available villers of East West will be listed here. Enter your corresponding subscriber number and subscriber name for the biller. You are adding the preferred nickname column is optional, click save once all necessary information has been entered already. Please note that the subscriber details will depend on the information between you and your biller. An acknowledgement message will be displayed for the successful edition of the new biller information. You may add more billers if needed. Please note that the enrollment of new billers will have to go through the bank for approval and additional set up to your profile. Please submit your request to your store of account. You may view all your enrolled billers log in as a system admin user to the East West online corporate facility once successfully logged in go to administration. Then enrollment, then click enroll bills, pay merchants. You will be directed to the same page as when you are adding a new biller. Please scroll down the page until you reach the search table for merchant inquiry. You may use any of the available search criteria. Once the search button is clicked, list of enrolled builders corresponding to the criteria used will be displayed in the separate table on the right side of the page.