Ann Walton has more than 25 years of experience in the Information Services and FinTech industries, and has held several executive positions in IT and Operations. She has an extensive track record of transforming operations from ordinary to extraordinary, using process engineering and Organizational Change Management through ADKAR Prosci® (Awareness, Desire, Knowledge, Ability, Reinforcement). Ann is also certified in ITIL/ITSM (Information Technology Institute Library/Information Technology Service Management) and STORM Process Engineering. Through her passionate and unique leadership style, Ann develops and mentors the Voices.com team to realize its “why” and plan its “how.”
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