Awona Marcia Mbixane

I am a motivated and detail-oriented professional with experience in remote customer support, sales, appointment setting, and online moderation. I have strong written and verbal communication skills, with the ability to engage users professionally while maintaining accuracy, discretion, and brand standards. I am comfortable working remotely, managing multiple conversations, and using digital tools to deliver high-quality support.
I hold a Grade 12 qualification, Business Management training from Oxbridge, and a TEFL certification, which have strengthened my communication, organization, and problem-solving skills. I am reliable, quick to learn new systems, and able to work independently while meeting performance targets and deadlines. I am passionate about delivering excellent user experiences and contributing positively to a growing online platform.