Gena Gemasta Barus

I’m a professional English–Indonesian voice talent with over 4 years of experience in customer-facing and communication-heavy roles across e-commerce, telecommunications, and corporate environments.

My background as an English Customer Relations Specialist and Customer Operations professional has trained my voice to be clear, calm, confident, and listener-focused—ideal for customer service prompts, explainer videos, corporate narration, e-learning, and IVR recordings.

I specialize in delivering voiceovers that sound natural, professional, and trustworthy, with strong articulation and tone control. I’m experienced in handling sensitive conversations, guiding customers through complex information, and maintaining engagement over long-form dialogue.

Languages & Voice Style:
English (Advanced / neutral accent)
Bahasa Indonesia (Professional)

Styles: Friendly, professional, reassuring, corporate, conversational

Whether you need a warm customer-facing voice or a polished corporate tone, I focus on clarity, accuracy, and delivering recordings that meet client expectations efficiently.