Subsidence Claims

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Animation
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Description

Animation for customers making a Subsidence claim on their property, and the process involved

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

British (General)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
your insurer has appointed Innovation Group to investigate your subsidence claim. The following video will help explain what your claim journey may look like. Firstly, we need to determine if subsidence is the cause of damage to your property. 70% of claims submitted turn out not to be subsidence at all. The damage that would not be considered as subsidence can include thermal movement, lentil failure, roof spread, world high failure, substandard workmanship or lack of general maintenance. So if your claim falls into this category, great news, your property is not subsiding and we may be able to provide advice to move forward.