Voices mobile app on iOS and Android

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Is Voices available on mobile devices?

Voices on Mobile
Installing the Voices Mobile App

Why doesn’t the Voices mobile app work on my mobile device?

Device Compatibility
Updating your Mobile Operating System

What can I do on the Voices iOS and Android mobile app?

How do I create an account on the Voices iOS and Android mobile app?

Creating a Client Account Creating a Talent Account

How do I recover my password on the Voices iOS and Android mobile app?

How do I manage my Inbox on the Voices iOS and Android mobile app?

Managing your Messages Message Notifications

How do I view my feedback on the Voices iOS and Android mobile app?

How do I manage payments on the Voices iOS and Android mobile app?

How do I edit my profile on the Voices iOS and Android mobile app?

How do I upload files like scripts and audio on the Voices iOS and Android mobile app?


IS Voices MOBILE APP ON IOS AND ANDROID?

Voices on Mobile

The Voices mobile app is currently available for free to install on Apple devices running iOS 9.0 or later and Android devices running Marshmallow (Android 6) or later.
 

Installing the Voices Mobile App

You can download the Voices mobile app by visiting either the Apple App Store or the Google Play Store and searching for ‘Voices’. You will need a valid Apple ID or Google account before installing.
 

WHY DOESN'T THE Voices MOBILE APP WORK ON MY MOBILE DEVICE?

Device Compatibility

The Voices mobile app is currently available for free to install on Apple devices running iOS 9.0 or later and Android devices running Marshmallow (Android 6) or later. Currently the Voices mobile app does not support devices running iPadOS.

Check with your mobile device manufacturer to determine if your device can run or is compatible with any of the above operating systems (OS).

For Android users, if you’re mobile device is not running Marshmallow (Android 6) or higher, you may not be able to find the Voices app in the Google Play Store.
 

Updating your Mobile Operating System

You may need to update your mobile device’s OS in order for the Voices mobile app to work correctly. To update your OS, please review your OS developer’s support pages:
 

WHAT CAN I DO ON THE Voices IOS AND ANDROID MOBILE APP?

The Voices mobile app offers almost all of the same features and functionality offered on the web app. Below is a detailed overview of how Voices on mobile compares to Voices on the web (as of February 4th, 2020):
 
FeatureVoices
Website
Voices
Mobile App
Post a JobXX
Record, Upload and Manage AuditionsXX
MessagingXX
Create an AccountXX
Purchase Memberships or PlansXX
Search for TalentXX
Review Talent ProfilesXX
Post a Professional Services JobsX 
Manage and Edit Talent ProfilesX 
Invite Talent to JobXX
Add Talent to Favorites ListX 
Manage Favorites ListX 
Like a Talent DemoX 
Review Job Details and StatusXX
Review and Audition for JobsXX
Create Proposal TemplatesX 
Review JobMatch™ (formerly VoiceMatch) ScoreXX
Review Job Responses, Listen to Auditions, and Hire TalentXX
Like Audition, Provide Art DirectionX 
Share Auditions, Create and Manage ShortlistsX 
Create, View, Delete and Accept AgreementsXX
Review and Release PaymentsXX
Upload and Download Scripts, Auditions, and Files*XX
Leave ReviewsX 
Review Account MetricsX 

*files (scripts and auditions) must be stored locally on your mobile device or on Google Drive (i.e. files stored on other third-party apps like Dropbox and iCloud, will not be available for uploading via the mobile app).
 

HOW DO I CREATE AN ACCOUNT ON THE Voices IOS AND ANDROID MOBILE APP?

Creating a Client Account

To create a new account as a Client, launch the Voices mobile app and tap Sign Up below the Log In button. From there, you will be taken to the Create Your Free Account! Screen and tap ‘Post a job and hire a voice actor’. Once selected you will be asked to fill out the following information:

  • Full Name
  • Company
  • Email address
  • Phone number
  • Username
  • Password
You will also be asked to read and agree to the Voices Terms of Service and Privacy Policy, and to sign up for email communications from Voices regarding news, events, and offers. Tap the box next to each option to confirm.
 

Creating a Talent Account

To create a new account as a Client, launch the Voices mobile app and tap Sign Up below the Log In button. From there, you will be taken to the Create Your Free Account! Screen and tap ‘Audition and work as a voice actor’. Once selected you will be asked to fill out the following information:

  • Full Name
  • Email address
  • Phone number
  • Username
  • Password
You will also be asked to read and agree to the Voices Terms of Service and Privacy Policy, and to sign up for email communications from Voices regarding news, events, and offers. Tap the box next to each option to confirm.
 

HOW DO I RECOVER MY PASSWORD ON THE Voices IOS AND ANDROID MOBILE APP?

If you’ve forgotten your Voices password and need to recover it, you can do so by tapping Forgot Password? Below the Log In button from the Log In screen when you launch the Voices mobile app. From there you’ll be asked to input the email address corresponding with your Voices account. Once your email address has been inputted, tap Reset Password. A confirmation window will appear indicating that a temporary password has been sent to the email address provided. Log in to your email inbox and follow the steps provided to rest your password.
 

HOW DO I MANAGE MY INBOX ON THE Voices IOS AND ANDROID APP?

Managing your Messages

You can access all your previous messages and reply through your Voices Inbox via the Voices mobile app. 

To access your Inbox tap Messages from the bottom navigation bar (along the bottom of your mobile device screen). From this screen, you can see a list of active messages sorted by date and time sent (with newest messages at the top), the title of the job that the conversation is related to, as well as a preview of the latest message. By tapping Archive from the top navigation bar, you can see a list of archived messages.

By tapping on an active message from your Inbox, you will be taken to the conversation. Much like other messaging apps, Voices on mobile allows you to see when a message was sent and whether or not it has been delivered or read. Messages from you will be in blue, while messages from the other user will be in grey. To send a new message, tap ‘Write a message…’, type your message using your mobile device’s keyboard, and then tap Send. If you don’t want to send a message that you’ve begun writing, tap the X icon from the top navigation bar and then tap Delete. 

To see more information about the conversation, tap on the Information (i) icon from the top navigation bar. From the Details screen you can view the other user’s profile (by tapping on View Profile), view the original job posting (by tapping View Job Posting), and archive the conversation (by tapping Archive Conversation).
 

Message Notifications

The current version of the Voices mobile app does not support push notifications. To see if you’ve received a new message, you will need to open the app and then tap Messages. 
 

HOW DO I VIEW MY FEEDBACK ON THE Voices IOS AND ANDROID MOBILE APP?

To see your feedback, tap Account from the bottom navigation bar (along the bottom of your mobile device screen). From this screen, you can see your entire profile (including your Bio, Demos, and Reviews) by tapping View Profile under your name. Alternatively, you can tap on Reviews from the Account screen directly.

On the Reviews screen you’ll see a list of reviews left for you by other users. Each review includes the user’s name, the rating they left for you, a brief written review, and when the review was written.
 

HOW DO I MANAGE PAYMENTS ON THE Voices IOS AND ANDROID MOBILE APP?

To view and manage payments, tap Payments from the bottom navigation bar (along the bottom of your mobile device screen). From this screen, you will see a list of payments that are either In Escrow or Completed. Each payment will be listed with the corresponding Job Name and Job ID and the fee amount. Tapping on the chevron icon for each job will show additional payment details, including:

  • Client or Talent Name
  • Your Fee
  • Deposit Date
  • Transaction #
  • Release Date
  • Milestone #
  • Payment Method
As a Client, you are able to release funds to Talent by tapping on the Release Funds button. You will then be asked to confirm the release of funds by tapping on the Confirm button. You can cancel the release before confirming by tapping the Cancel button.

As a Talent, you are able to request the release of funds from the Client by tapping on the Request Release button. This will notify the Client that you have requested that the funds be released. 

Payments that have not yet been released will appear in the In Escrow screen, and payments that have been released will appear in the Completed screen, viewable from the top navigation bar.
 

HOW DO EDIT MY PROFILE ON THE Voices IOS AND ANDROID MOBILE APP?

The current version of the Voices mobile app does not support editing or updating your profile. To make changes to your profile, please visit the web version of Voices. 
 

HOW DO I UPLOAD FILES LIKE SCRIPTS AND AUDIO ON THE Voices IOS AND ANDROID MOBILE APP?

Audio files and scripts can be uploaded to the Voices mobile app via your mobile device’s local storage or via Google Drive. When asked to upload a file in the mobile app,you’ll automatically be redirected to your mobile device’s local storage file system to select the desired file.

Files stored on third-party apps like Dropbox and iCloud, will not be available for uploading via the mobile app. For instructions on how to access and manage your mobile device’s local storage, please consult the mobile device’s user manual or visit your device manufacturer’ or operating system developer’s help page.

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Properties

Article Number
000001943
First Published
07/20/2021 20:23
Last Modified
07/20/2021 20:24
Audience
Client, Talent
Category
All (Client), All (Talent)
Platform
Android , iPhone , iPad
Channel
Public Knowledge Base

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