E-Learning - Quality Assurance

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Elearning
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Description

This is part of an eLearning series on the 8D process for Manufacturing.

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (General) North American (US General American - GenAM)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Hello, quality professionals and congratulations on completing your eight D corrective action. Though the format is simple, the work can be tough and complex at times. But if you remember to keep the customer in mind and seek to achieve a zero defect outcome, everyone wins. Speaking of winning, it's time to celebrate and show off your team's accomplishments to the rest of your co workers and the customer, whether it's internal or external, as promised in a previous episode of quality moments, this much shorter presentation will show you how to take that single page presentation solution and modify it into a team achievement report out that is easily understood and endorsed by the customer. In the case of the spilled milk, it was discovered that the root cause was the procedure didn't specifically cover how to carry milk while texting and walking at the same time. But during the read across investigation, cell phone use turned out to be a serious safety issue and had to be eliminated from use in the workplace.